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AutoNation Ford Memphis

Memphis, TN

Overview
Reviews
Vehicles
4.4
508 Reviews
AutoNation Ford Memphis is one of the best places for Ford vehicles and service in Memphis. Located in southeast Memphis at the intersection of Mt Moriah Rd and American Way, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Memphis has it all. Visit our website to learn more, and schedule a test drive today!
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2515 Mount Moriah Rd.

Memphis, TN

38115

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Showing 508 reviews

April 04, 2022

We had a great experience buying our bronco. From the moment we walked in they were helpful More

by Jgdrumwright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sidney wallace
Report | Print
Apr 06, 2022 -

AutoNation Ford Memphis responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

April 04, 2022

I keep coming back because of the service writer Ashley. She i honest and treats me with respect. More

by FordF150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Apr 06, 2022 -

AutoNation Ford Memphis responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 04, 2022

John Stroud & Andrew Howell are excellent, professional, follow up, keep you apprised of the status of your service in timely manner, as they do every time, I have delt with either of them. In the midst of More

by chester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stroud, Andrew Howell
Report | Print
Apr 06, 2022 -

AutoNation Ford Memphis responded

Hi Chester, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Memphis and we hope to be of service again in the future.

March 31, 2022

Initial greeting great 👍response time in serving my truck was great. I am concerned about the charges given on the battery purchase. I felted that it should I been still under warranty. I continue to l More

by danljons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Jones
Report | Print
Apr 05, 2022 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

March 30, 2022

Excellent service,Very friendly,Taylor did Excellent job taking card of me.She is great More

by clarence312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor,She is very professional
Report | Print
March 30, 2022

Derrick was very nice and respectful and he work with you and I want to tell him Thank you for the car and I love it More

by Bernesha haynes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick sail
Report | Print
Apr 04, 2022 -

AutoNation Ford Memphis responded

Hi Bernesha, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 30, 2022

Omar was great! He was the reason I went to AutoNation. Very polite and answered all of my questions in a timely manner. More

by smw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar and Moses
Report | Print
Apr 04, 2022 -

AutoNation Ford Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 25, 2022

Won't return calls in service department when they say they would. They were not up front on time of service for overnight. Was not sympathetic when customer was stressed over car being serviced for one w More

by Laleita Castillo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ashley Jones
Report | Print
Mar 29, 2022 -

AutoNation Ford Memphis responded

Hi Laleita, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 24, 2022

shop was clean, employees were courtious and knowledgable , effeciant. completely satisfied. thank you! i will be back. More

by greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sidney
Report | Print
Mar 28, 2022 -

AutoNation Ford Memphis responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 22, 2022

Service department came through when GEICO dropped the ball. Ford fixed everything. GEICO sucks. Bring your car here. More

by cridley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Howell
Report | Print
Mar 26, 2022 -

AutoNation Ford Memphis responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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