AutoNation Ford Memphis

They have very good customer service. They very good people they treat all the people the same . They very good people they treat all the people the same . More

Auto Nation Ford. 5 🌟. The best place to buy a car.. Professional Team. Nice Vehicles. . 5 🌟. The best place to buy a car.. Professional Team. Nice Vehicles. . More

You are promp, You went head on and took me in to fix my truck and fixed it on time and got it back to me on time you seen to be Very professional with your work thank you! truck and fixed it on time and got it back to me on time you seen to be Very professional with your work thank you! More

Purchased several commercial vehicles. Norman Gilbert is the best! Great company to work with. I would highly recommend Auto Nation Ford Norman Gilbert is the best! Great company to work with. I would highly recommend Auto Nation Ford More

Great dealership. Fast easy and affordable! They were great. I will definitely use this company in the future! Fast easy and affordable! They were great. I will definitely use this company in the future! More

Shaun was a GREAT help! He’s truly awesome. He had a work load but he was able to answer every question that I had. He’s truly awesome. He had a work load but he was able to answer every question that I had. More

Just ok. ..the good part was that I got a vehicle, but that was about it. No one was prepared to see me even though I made an appointment for a specific car. W ..the good part was that I got a vehicle, but that was about it. No one was prepared to see me even though I made an appointment for a specific car. When I got there no one knew what was going on, didn't have any idea of what I was looking for and essentially went searching for a car that I didn't ask to see. When they finally did figure out what I was there to see, they had to go get the car, I was shown the car while it was DIRTY and had a smell....Luckily for them I could look over the cosmetics issues with the car. Once I stated interest I made an appt to buy the car. The finance team ( I call the bullies) tried to offer sub par financing deals even with a buyer with A1 credit, with payment they treated us like we were trying to get away with writing bad checks. The whole transaction was odd. In the agreement they included my tags, but the next day tried to back out of fulfilling their obligation because we didn't finance with them how they wanted us to. The sales person that had fronted the sale of the car was the messenger with this info, when I expressed my dissatisfaction with the info and requested I get what I paid for, he broke contact. I then had to go through a series of other people to 1 verify that my vehicle registration was included in the sale, and that they were obligated to give me what I paid for. I asked for additional receipts that I was told I would receive "after the check went through" and it took extensive measures just to get that to happen. The only reason I got the receipts when I did is because I threatened to use their 5 day warranty against them and return the car for a full refund. They had to repair the tire sensor, ( their "we owe agreement) because it was in the agreement when purchasing the vehicle, acted like they kept forgetting that aspect and kept instructing me to "call and make an appt" which another sales person had to handle not the original sales person. During this I asked to speak to a manager due to the various issues and the GM, nor the store manager has called me back after multiple requests. I have actually waited over a week to see if they would call and still NOTHING. The second sales person made some empty promises that she did not adhere to when I did bring my car to get the sensor fixed like topping off my fuel, I mentioned what she said and she just looked off like she didn't hear me. Once my car was fixed I just wanted to go home, the "free detail" wasn't even that. The windows were still dirty, had new fingerprints all over the windows and someone drew dots all on the front and back windows...(weird) If you are willing to put up with some shady behavior to score a car you want...keep your guard up. But if you can find the same elsewhere, GO ELSEWHERE. I have never been treated like this at any other dealership I have dealt with. I'm glad I found my car but customer service has gone wayyyyy down in the last few years. More

I HAVE BEEN A CUSTOMER OF AUTO NATION , ONCE DOBBS FORD FOR OVER 30 + YEARS, WOULD LIKE TO STAY ONE , NEED A NEW SUV! ONE PROBLEM, COULD NOT LEAVE FOR 4 WEEKS TO CHECK OUT MY AIR CONDITIONER!!! FOR OVER 30 + YEARS, WOULD LIKE TO STAY ONE , NEED A NEW SUV! ONE PROBLEM, COULD NOT LEAVE FOR 4 WEEKS TO CHECK OUT MY AIR CONDITIONER!!! More

My service and advisor are both 5 star. They are both courteous and knowledgeable about Ford products. They are both courteous and knowledgeable about Ford products. More

Always please with the service. Typically, regular maintianece services are done efficiently and quickly. The preservice videos are a new and good to have. I would like to see a Typically, regular maintianece services are done efficiently and quickly. The preservice videos are a new and good to have. I would like to see a couple sent when the work is being done. Everyone is pleasant and accommodating. More