AutoNation Ford Memphis

Heather was very kind and considerate of my service needs. I own a 2017 Ford Escape on which the dust cover had detached from the frame. Heather took a look at it, quickly processed the intake of my ve needs. I own a 2017 Ford Escape on which the dust cover had detached from the frame. Heather took a look at it, quickly processed the intake of my vehicle and promised to have me out of there within an hour. The staff did just that, had me out of there in less than 30 mins. I had 3 bolt fasteners that were missing and one of the technicians snapped them on to reattach the dust cover in a jiffy! Thankful for the swift attention to my service needs and Heather's kind and attentive service, always! More

Fast service provided by Heather, easy check in and easy check out by Heather, really appreciated check out by Heather, really appreciated More

Heather the advisor help me and very friendly and I love her personality very sweet her personality very sweet More

John is the best in the game! If he is working on my car, I know I am in good hands! If he is working on my car, I know I am in good hands! More

Heather listened to the problems of the car and then gave me an estimated time for diagnostics, parts, and a resolution. I was happy when she contacted me the next day with what was needed and it only took me an estimated time for diagnostics, parts, and a resolution. I was happy when she contacted me the next day with what was needed and it only took 2 days to complete. Very fast service and nice people. More

We had a great experience with Jeremy. He made the process really smooth and enjoyable. Love my new car He made the process really smooth and enjoyable. Love my new car More

I purchased my new vehicle here and I absolutely love it. Sydney made the entire process seemless. He had me in an out of the dealership in a flash. Sydney made the entire process seemless. He had me in an out of the dealership in a flash. More

Great service and staff at least from the technician that work on my car !! Thanks work on my car !! Thanks More

Auto nation was a great experience in car buying I appreciate Tony gray and Jeremy for helping me in this process very greatfull. Thank you.... appreciate Tony gray and Jeremy for helping me in this process very greatfull. Thank you.... More

I had a recent service issue and had to have a battery replacement. Two weeks later, the vehicle's battery died and had to be jump started. Two days prior the auto start/stop feature stopped working. S replacement. Two weeks later, the vehicle's battery died and had to be jump started. Two days prior the auto start/stop feature stopped working. Some don't like this feature, but it is designed to work.......so..........when it doesn't it is an indicator that another issue is brewing. I was able to keep it charged long enough for the vehicle to be picked up (valet service is great) and make it to the dealership. Long story short, the new battery tested bad (it happens). Once a new battery was installed, the start'stop function still did not work. All the computer modules were reset, the auto start/stop function began to work again, and it drives like a charm. The communication was GREAT keeping me informed through the process all the way to my receiving the vehicle back. More