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AutoNation Ford Memphis

Memphis, TN

Overview
Reviews
Vehicles
4.4
508 Reviews
AutoNation Ford Memphis is one of the best places for Ford vehicles and service in Memphis. Located in southeast Memphis at the intersection of Mt Moriah Rd and American Way, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Memphis has it all. Visit our website to learn more, and schedule a test drive today!
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2515 Mount Moriah Rd.

Memphis, TN

38115

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Showing 508 reviews

December 07, 2022

Service was very good and my service technician remembered me from previous visits. Did not ask about cost (alignment) or wait times, during he initial encounter. The work was done well, the multi More

by stevenhamilton321
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
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Dec 10, 2022 -

AutoNation Ford Memphis responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Ford Memphis and we hope to be of service again in the future. Take care!

December 06, 2022

I bought my Escape in a 2-hour painless series of negotiations in 2014. It has only been serviced by Auto Nation since then. Because of your care, routine maintenance has been all that the car requi More

by barbaraturner09
Recommend Dealer
Yes
Employees Worked With
I am sorry that I cannot name anyone except Rooster, who was my salesman. I have had confidence in all others in the last 8 years.
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Dec 09, 2022 -

AutoNation Ford Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 06, 2022

We received great service. All of the service members were extremely nice especially Shaun. Thanks More

by Cajungirl58
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shaun
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Dec 09, 2022 -

AutoNation Ford Memphis responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 04, 2022

The commercial sales helps work with contractors and meets our needs for dependable new or used service trucks. This also builds friendships with contractors and salespeople. Long standing relationship More

by Johnny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Norman
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Dec 04, 2022 -

Johnny responded

The supply chain has been slowed down with many businesses in the USA. This doesn’t reflect on AutoNation. Moving forward this will get back to normal..

December 03, 2022

Service was very reliable and responsible. It was explained precisely what and what cannot be warrantied. Very fair pricing on top. More

by hello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Jones
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Dec 05, 2022 -

AutoNation Ford Memphis responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 03, 2022

I loved the service received. The staff was so efficient and friendly. I'll be back! More

by trentwk2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Walker
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Dec 05, 2022 -

AutoNation Ford Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 02, 2022

Everyone in the service department was courteous and friendly and my car was ready earlier than expected. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Dec 02, 2022 -

Dave responded

Great job!

Dec 04, 2022 -

AutoNation Ford Memphis responded

Hello Dave, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 01, 2022

Came for a oil change and to get a recommended item replacement, found out I don’t have what they said I needed replacement on, oh well More

by R W B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Dec 01, 2022 -

AutoNation Ford Memphis responded

Hello, We appreciate you taking the time to leave us a response. Until the next time we meet, take care!

November 30, 2022

They’re fast and precise. Great customer service. It was a tad bit higher than what I expected but I am paying for quality and they do a great job. More

by D’usse’
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Dec 01, 2022 -

AutoNation Ford Memphis responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 28, 2022

The staff was polite and the services was great. I was in and out in less than an hour. More

by marionjones392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Nov 29, 2022 -

AutoNation Ford Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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