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AutoNation Ford Memphis

Memphis, TN

Overview
Reviews
Vehicles
4.4
508 Reviews
AutoNation Ford Memphis is one of the best places for Ford vehicles and service in Memphis. Located in southeast Memphis at the intersection of Mt Moriah Rd and American Way, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Memphis has it all. Visit our website to learn more, and schedule a test drive today!
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2515 Mount Moriah Rd.

Memphis, TN

38115

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Showing 508 reviews

February 06, 2023

I bought a new Titan and I was so excited about my new purchase. I got a good deal on the truck and I’m glad I chose auto nation. More

by Johnff662
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalen
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Feb 09, 2023 -

AutoNation Ford Memphis responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 31, 2023

I was given first class service and will return again very soon as possible. Mr. Epps More

by Mr. Epps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tall lady with glasses
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Feb 03, 2023 -

AutoNation Ford Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 27, 2023

These folks made me feel well taken care of on my first visit. I'll definitely be back! More

by tammylowery31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, Ashley
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Jan 30, 2023 -

AutoNation Ford Memphis responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Memphis. If you ever need help, just give us a call. Happy motoring!

January 27, 2023

I purchased a car on January 13 and something went wrong the next day so I took it back on that Monday and I haven’t got it back since More

by jwjohnson68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Terrell Jiles, Keaunte Harris, Abdul Bayakly
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Feb 01, 2023 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (901) 209-1259. We'd appreciate the chance to make your experience a positive one.

January 21, 2023

BEWARE! I purchased a 40k Dodge Challenger form AutoNation Ford Memphis. The staff was great until the deal was closed. The vehicle has bad breaks and the ex More

by Dissatisfied Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Omar, Used Car Sales Manager
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Jan 24, 2023 -

AutoNation Ford Memphis responded

Hi, we regret to hear that you are displeased with your recent experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1259 to discuss what we can do to help.

January 17, 2023

Prompt / courteous / accurate/ kind/ good donuts and coffee / everyone totally professional on all dealership levels !! More

by Peggy Dillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Jan 20, 2023 -

AutoNation Ford Memphis responded

Hi Peggy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 12, 2023

Omar found the exact car I was looking for and had it delivered from across the country in a week! Wonderful experience as this was my first personal car. Will definitely recommend to anyone who will lis More

by bkahre36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Jan 18, 2023 -

AutoNation Ford Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Memphis. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 11, 2023

Can’t get ahold of no one now parts on back order unacceptable but bullchit More

by Mzxnavy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal, Ashley, and female sale manager
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Jan 18, 2023 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (901) 209-1259 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

January 02, 2023

They always make sure that I am satisfied with the services before I leave the shop.. More

by Tarasmith1273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Jan 05, 2023 -

AutoNation Ford Memphis responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 01, 2023

I had a great experience at Autonation buying my truck. I appreciated the patience and service from the Autonation personnel. I will definitely be back for my next vehicle. More

by Auto guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Terrell Jiles
Report | Print
Jan 04, 2023 -

AutoNation Ford Memphis responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Jan 12, 2023 -

Auto guy responded

I may need to drastically change my review after receiving no response after calling and leaving my name and number, and additionally emailing multiple times. It seems once the sale is made, then you no longer receive any service. I am still trying to process my rebate from Ford through the dealer and need assistance.

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