AutoNation Ford Memphis
Memphis, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I put my Explorer in the shop for a O2 sensor issue. Also had a turbo charger booster issue both fixed within the price quoted. Bad thing is the rubber engine cover wasn’t put back on after the work Also had a turbo charger booster issue both fixed within the price quoted. Bad thing is the rubber engine cover wasn’t put back on after the work. Went back and showed them the engine cover was gone. They replaced the cover as the original was not found. More
Very disappointed with the way the sale paperwork was handled. I paid cash and have got a run around about the paperwork. The salesman said that my paperwork had to go to the county where the dealership handled. I paid cash and have got a run around about the paperwork. The salesman said that my paperwork had to go to the county where the dealership is located even though I live in a different state. This seems unreasonable to me. More
I highly recommend the service department to anyone who needs service to their automobile. From the time that I entered to the end of my visit, I received first class service. Thanks to the staff needs service to their automobile. From the time that I entered to the end of my visit, I received first class service. Thanks to the staff and manager Sal. More
Heather was very kind and helpful. She was wonderful to work with. If I ever need to get service-related work done, I am going to Heather She was wonderful to work with. If I ever need to get service-related work done, I am going to Heather More
Terrible service. I bought a brand new bronco sport from them less than 3 years ago, and I’ve had to take it in FOUR times in less than a month. I’ve been very patient I bought a brand new bronco sport from them less than 3 years ago, and I’ve had to take it in FOUR times in less than a month. I’ve been very patient up to this point, but I’m so fed up with them, I have to warn other people to stay away. I’ve given them so many opportunities to make it right, and they refuse. Do not come here More
They keep your vehicle too long and blame it on being short staffed and they do not give updates on the vehicle. It’s like a cat and mouse game. Very Poor Customer Service!!!!! short staffed and they do not give updates on the vehicle. It’s like a cat and mouse game. Very Poor Customer Service!!!!! More
As an airline captain, I always look for excellence and that's exactly what I receive at Auto Nation Ford from our service advisor, Heather. While we didn't buy either of our Ford's at this dealership, we that's exactly what I receive at Auto Nation Ford from our service advisor, Heather. While we didn't buy either of our Ford's at this dealership, we will give them the first opportunity, based on the quality of service we have been receiving. More
Well I got frustrated once u process one thing come back u need this, come back again u need this u need that they finally got it 👍 together left with vehicle u need this, come back again u need this u need that they finally got it 👍 together left with vehicle More



