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AutoNation Ford Margate - Service Center

Margate, FL

4.6
795 Reviews

795 Reviews of AutoNation Ford Margate - Service Center

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August 27, 2021

AUTO NATION ASKED FOR A REVEIW SO HERE IT IS.....I own a 2016 Ford Focus I have taken my car to Auto Nation in Margate where I bought it in 2017. I have repeatedly told them the transmission is slipping I More

by stormiehu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dominic Distilo, Steven Jennings, Anthony Wiggins, Jennifer Hanley, Phillip Balas
Aug 31, 2021 -

AutoNation Ford Margate responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4976 to discuss what we can do to help.

Sep 10, 2021 -

stormiehu responded

I have called repeatedly even spoke to a Carl in the sales department who said he would make sure my call was returned the next day. IT HAS BEEN A WEEK!!!! Guess What? No return call they just say they want to make it right, but really they just want to make it appear that they care. I stand by my review AUTO NATION IS A BUNCH OF MONEY HUNGRY CON MEN AND WOMEN WHO WOULD RATHER LIE TO YOU THAN ADMIT THEY WERE WRONG. Trying to charge me over $3000 a transmission that was covered by Ford under the extended warranty. I THANK GOD FOR THE HONEST PEOPLE AT PLANTATION FORD. If the GM had called back I might feel differently, but if you can not find 10 minutes out of a week to call a upset client then you will lose the client. I will never recommend or go to Auto Nation again. If you call the number the operator doesn't answer you select service they disconnect you. If you select sales they always answer hoping to sell you a car. I believe the response is generic they send to anyone who gives them a negative review. BUYER BEWARE IF YOU NEED YOUR CAR REPAIRED DO NOT GO TO AUTO NATION. THEY WILL TRY TO RIP YOU OFF!!!!!

August 25, 2021

Great Andrew was very professional thank you for the service More

by Ubi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew , Andre Rodrigues
Aug 31, 2021 -

AutoNation Ford Margate responded

Hi, we are pleased to hear you had such a positive experience with us. Drive safe, and we'll see you on the road.

August 24, 2021

Brandon was very attentive and mechanic Mark did a great job. Great people and great service. Excellent communication. Fast Service. Very knowledgeable and friendly. Thanks, More

by fredie1623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon and Mark Russo
Aug 31, 2021 -

AutoNation Ford Margate responded

We are pleased to hear you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, AutoNation Ford Margate

August 23, 2021

Excellent customer care, professionalism, friendly, good CDC security protocols.Opportunity More

by jalavroerdez27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Steward
Aug 27, 2021 -

AutoNation Ford Margate responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

August 23, 2021

My advisor Jim was great. Everything was clearly explained and I couldn’t ask for better treatment. Overall I would recommend this dealership to everyone. More

by Juan Ho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in Service. 5 stars
Aug 27, 2021 -

AutoNation Ford Margate responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Margate and we hope to be of service again in the future. Take care!

August 21, 2021

Has excelent customer service. Proffesionals and reliables. They have Very reasonable prices. They stock all parts needed to do repairs. Work is always warranted. I’ve been a loyal client for the la More

by f restrepo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew in service
Aug 27, 2021 -

AutoNation Ford Margate responded

We are pleased to hear you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

August 20, 2021

It was smooth and quick.They solved my problem at no It was smooth and quick. They solved my problem at no time. Ignacio was very friendly and made the process to claim the Tire Coverage very easy. More

by Ernesto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio
Aug 27, 2021 -

AutoNation Ford Margate responded

Hi Ernesto, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 16, 2021

Brought car in, brake light would not shut off. Service advisor Shamori was great. Went over to Sales office to find out about extending warranty on car. Finance manager John Lee said he had NO time to sp More

by mammarito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Lee
Aug 22, 2021 -

AutoNation Ford Margate responded

Hi, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 644-4976 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

August 16, 2021

Fast check in. One hour 30 min wait for oil change in nice comfortable waiting room. More

by Gino305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Nix
Aug 22, 2021 -

AutoNation Ford Margate responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

August 16, 2021

They let me use their Wi-Fi and their office to work remotely while I was waiting. Good service! I am always looking for better discounts, though. More

by rtdiaz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shomari
Aug 22, 2021 -

AutoNation Ford Margate responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

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