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AutoNation Ford Margate
Margate, FL
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Excellent customer service. Master service advisor Jeffrey was attentive to my situation at all times and kept me abreast of updates as the car was held overnight pending receip Master service advisor Jeffrey was attentive to my situation at all times and kept me abreast of updates as the car was held overnight pending receipt of parts. More
Excellent customer service. My service provider is always courteous and gives the good, sound, professional feedback on my vehicle. The only setback is the cost for diagnostic My service provider is always courteous and gives the good, sound, professional feedback on my vehicle. The only setback is the cost for diagnostic. More
Scheduled 20,000 maintenance services at 7am. The walk-in line was already full and no preference for those with scheduled appointments (so why does this option exist?). Needed to remember about The walk-in line was already full and no preference for those with scheduled appointments (so why does this option exist?). Needed to remember about the alignment of wheels after already finished the services/inspection (it is part of the list of specified services for 20,000). Total time 3.5 hours, for sure because of the walk-in lines. No car-wash for scheduled maintenance. All could be better. The consultant Jeffrey was attentive and kind, he could save a little the experience overall, thanks to him. More
Breanna was attentive, pleasant and anticipated my needs. She remembered my car and the issues I was having. Her responsiveness was much appreciated. She remembered my car and the issues I was having. Her responsiveness was much appreciated. More
I made an appointment for some maintenance work on my Shelby GT 500. Jose Figueroa was my service advisor. He was ready to write my work order as soon as I arrived and knew all the questions to ask regar Shelby GT 500. Jose Figueroa was my service advisor. He was ready to write my work order as soon as I arrived and knew all the questions to ask regarding my performance vehicle. He estimated the amount of time needed for my service, which was completed within that estimate. Checking out and paying my bill was equally as easy. More
Jose gave out of this world customer service. He kept in contact with me to make sure that I knew what was talking place as my vehicle was being serviced. He kept in contact with me to make sure that I knew what was talking place as my vehicle was being serviced. More
Service advisor Brandon always provides excellent customer service and is willing to take time to answer any if our questions or concerns. customer service and is willing to take time to answer any if our questions or concerns. More