AutoNation Ford Margate

I recently had the pleasure of working with Onray during my car buying experience, and I can't say enough good things about him. From start to finish, Onray provided exceptional service, making the entire p my car buying experience, and I can't say enough good things about him. From start to finish, Onray provided exceptional service, making the entire process smooth and enjoyable. Onray's knowledge of the vehicles on the lot was impressive. He took the time to understand my needs and preferences, offering insightful recommendations that perfectly matched what I was looking for. His expertise and genuine interest in helping me find the right car made a world of difference. What truly set Onray apart was his patience and transparency. He walked me through each step of the buying process, explaining all the details and answering my numerous questions without ever making me feel rushed or pressured. His honesty and straightforward approach instilled a great deal of trust and confidence in my decision. Moreover, Onray went above and beyond to ensure I got the best deal possible. He was proactive in negotiating terms that worked for me and followed up after the purchase to make sure I was completely satisfied with my new car. In a world where customer service often feels impersonal, Onray stands out as a beacon of exceptional customer care. If you're in the market for a new car and want a hassle-free, enjoyable experience, I wholeheartedly recommend working with Onray. His professionalism, dedication, and friendly demeanor make him an outstanding choice for anyone looking to buy a car. Thank you, Onray, for making my car buying experience one to remember! More

Very happy with the service and honesty people are very qualified for the attention thank you qualified for the attention thank you More

Today is completing 23 days that my Truck F-150 has remained at Repair Services with no date for delivery. They always send me messages saying that my car will be ready the next day, but it never is. T remained at Repair Services with no date for delivery. They always send me messages saying that my car will be ready the next day, but it never is. This dealership is a nightmare. The most important thing for them, the sellers are until you sign the contract. After signing the contract they do not provide any assistance. I haven't even talked about the lies they tell to try to blame the buyer and not take the blame. Let's see how far Ray, the salesman who sold me a Lemon, will try to absolve himself of blame and blame me. Who knows, maybe in another 10 days they will give me the car. That's because my car is new, if it were used I would never have it again. More

Everyone was super helpful. Great at listening to our needs. We were patient with how getting the Explorer we wanted, and Tom A. got it done! Great at listening to our needs. We were patient with how getting the Explorer we wanted, and Tom A. got it done! More

I bought an F-150 10 days ago. The seller Ray offered me this brand new truck. Ray said the F-150 had only been used by the manager and had only 975 miles. He assured me that the c The seller Ray offered me this brand new truck. Ray said the F-150 had only been used by the manager and had only 975 miles. He assured me that the car has a 3 year factory warranty. Sunday when I went out with my family, my daughter found a broken part of the air conditioning grill. I tried using Navigation and it said I have to pay to use it. I went to Ray and he said it would be better to use carplay. I did some research and discovered that navigation doesn't have to be paid. I also can't use the code panel on the door because they lost the book where the code is. Another problem is that the F-150 is misaligned even though it is brand new. After another 4-5 days I have been hearing noises in the car even though it is stopped and the alarm is on. Yesterday I discovered that the car had an electrical problem, triggering the alarm and turning on the lights without us activating the control. And to make matters worse, yesterday I was at Auto Nation Margate for an appointment booked by Ray and when I arrived at the location he said he didn't have any appointments for my car. Because of this, my car could spend 2 to 3 days undergoing maintenance. That is if you don't need any parts. If it is necessary to order parts that they do not have, it may take 5 to 15 days. In other words, I won't be able to go to work for all this time? Ray was always trying to bribe me with little gifts and nonsense. Yesterday when I showed Ray another defect in the car, Ray immediately said he would give me an extra tank of gas. Am I looking for gas or to have the car in the condition I bought it? More

Dain and the rest of the staff was great to deal with. It was a pleasure to work with them. They found the exact car we wanted and we were out of the dealership with the car in record time. It was a pleasure to work with them. They found the exact car we wanted and we were out of the dealership with the car in record time. More

No complaints about the service advisor. I brought in my 2019 Ford Edge SEL for transmission fluid change, drain and fill. The invoice shows the refilled transmission fluid is XT-10-QLVC. Th I brought in my 2019 Ford Edge SEL for transmission fluid change, drain and fill. The invoice shows the refilled transmission fluid is XT-10-QLVC. The owner manual says XT-12-QULV, from page 353: "Automatic transmissions that require MERCON ULV transmission fluid should only use MERCON ULV transmission fluid. The use of any other fluid may cause transmission damage." I need the service manager to explain this situation. Transmission fluid XT-10-QLVC is MERCON LV and XT-12-QULV is MERCON ULV. More

My service person Maria was very helpful and informative. She did her best to accommodate my request. She did her best to accommodate my request. More