AutoNation Ford Margate

Bought my truck new there in 2016, they have performed maintenance service since. Great staff and top level service in all aspects of the car dealer industry …highly recommended! Andrew Stewart (service maintenance service since. Great staff and top level service in all aspects of the car dealer industry …highly recommended! Andrew Stewart (service writer) is an expert in his field of experience and customer service desk, with the best mechanics in the service stalls! More

Quality of their product is 0/10. Their customer service is a 0/10. I would NEVER buy another piece of garbage vehicle from this place EVER again. My 2021 Edge is 9 months old and Their customer service is a 0/10. I would NEVER buy another piece of garbage vehicle from this place EVER again. My 2021 Edge is 9 months old and has been in the service department more than it’s been in my driveway. Just sad. More

Myron was great. I brought my Explorer in with a bad battery and I was amazed that it was still covered under warranty. Service was fast and efficient and that i alwa I brought my Explorer in with a bad battery and I was amazed that it was still covered under warranty. Service was fast and efficient and that i always go back there. More

The service department is nice and clean and the service writers are very nice and professional! writers are very nice and professional! More

Dave was extremely helpful and provided me with fast and efficient service. Definitely will be back! efficient service. Definitely will be back! More

Made appointment with service advisor over the phone to have recall service preformed and maintenance done. Service was completed as promised ,Service advisor was friendly and professional ! have recall service preformed and maintenance done. Service was completed as promised ,Service advisor was friendly and professional ! More

Great knowledgeable friendly and courteous staff, clean and sanitize environment.. the guys in service area was the best..I recommend this dealership and sanitize environment.. the guys in service area was the best..I recommend this dealership More

I brought my Mustang in for an oil change and some other maintenance services. I expressed my desire to keep my car on the road and running well for the rest of my life. My service rep, Jim, explained every maintenance services. I expressed my desire to keep my car on the road and running well for the rest of my life. My service rep, Jim, explained everything thoroughly and precisely. He was excellent and trustworthy! And they gave me a ride home as the work took most of the day. More

AutoNation was pretty quick in terms of a oil change. I was a little surprised they tried sell me an oil additive in addition to the $71 oil change for a synthetic-blend, which seemed a little high, but I was a little surprised they tried sell me an oil additive in addition to the $71 oil change for a synthetic-blend, which seemed a little high, but maybe it was just the inflation effect after getting a $50 oil change last time with a dealer coupon. The print out I received after picking up my truck was not clear as to whether or not they installed an update for a cam phaser issue. I had to call back a few times to finally reach my original service writer to find out the update had been installed, even though one of the service people I talked to said they did not usually install it unless you had noticed the symptoms, which I had not. So, a clearer print out both in legibility and in language would have helped. My main concern was a clear indication as to whether Ford would stand behind any future cam phaser problem now that the update has been installed. It would also be nice if I could get the version number of my truck’s ECM code from the dashboard display so I could know what I have before and after visiting the dealer, or print it on the receipt so I could have a definite record of what was done and when, in case the update actually caused a problem, like it apparently has for some 3.5L engines. (I don’t mind paying a little more taking to the dealer if I get precision and confidence. Not sure if I did in terms of records that I could have in my hand and scan into my computer.) It’s a great truck and I want to keep it that way and be able to prove it was maintained well and correctly so it lasts a long time. More

Very good service Very knowledgeable personal Jose was an excellent advisor looking forward to revisit was an excellent advisor looking forward to revisit More