AutoNation Ford Margate

I m very disappointed with Ford, my Van Transit 250 has been in the shop for over 5 Months. 1st took a long time to get a Mechanic to find out what was wrong then had to wait for the warranty to be approve been in the shop for over 5 Months. 1st took a long time to get a Mechanic to find out what was wrong then had to wait for the warranty to be approved and now there is no Motor to replace. I have also been disheartened by the lack of effort to find a suitable solution to this situation. The vehicle is an essential tool for my business operations, and the prolonged absence of my Van Transit has had a significant impact on my ability to conduct business effectively and efficiently. This ordeal has caused not only financial strain but also undue stress and disruption to my livelihood. More

Terrific service, and care. I leased my Bronco Sport in January of 2021, and loved it so much that I bought it outright when the dealership called to ask about the disposition I leased my Bronco Sport in January of 2021, and loved it so much that I bought it outright when the dealership called to ask about the disposition of the car. Everyone was very solicitous and helpful to make certain that my every wish was granted. My family and I have been dealing with AutoNation Ford Margate since 2011 when we first moved to south Florida and have always been pleased with their sales and service! More

was very expensive to check what was wrong and they didn't have the part so, it wasn't even fixed. I probably could have gone to one of the auto parts store and they would have plugged in the electroni didn't have the part so, it wasn't even fixed. I probably could have gone to one of the auto parts store and they would have plugged in the electronic device and told me what was wrong. FOR FREE!! More

On July 21 on my way to get my ford escape serviced all my dash lights came on and the speedometer quit working my mechanic informed me of a service bulletin from ford extending the warranty to reprogram my dash lights came on and the speedometer quit working my mechanic informed me of a service bulletin from ford extending the warranty to reprogram the ABS module so i took it to ford in Margate where Jose the service Tech informed me that the Car had to be put through a diagnostic check which cost 199. I showed him the Bulletin i had and he said it still had to be done that way. So i left and with in an hour received a call saying the unit had failed and to fix cost 3000$.If the unit is defected enough to have to be reprogramed then why is it not covered if it fails ? I informed him i was coming to pick up my vech. When i arrived another person was there I asked to see proof of the Failure and was told my vech was outside and he would not show mw any paperwork. I took my vech to my mech and he fixed it for 2400 dollars.. i failed to mention my vech only has 53 thousand miles on it and the 1st tech Jose told me I did not know what the xxxx i was talking about when i showed him the ford bulletin .The only response i got from Ford was how disappointed they were with my review and i could call the General Manager. Why didn't the general manager call me. I am a firm believer in buy American but they sure make it hard. My advice to everyone buy the car with the longest warranty. So that's why i give them no stars and a thumb down on customer service. Robert E, Lees Coral Springs FL. More

I took my Explorer ST to the dealer because it had a water leak when raining. So far I was checking and no more leaks. Anthony was great. He booked me the ride and he was very polite all time. He als water leak when raining. So far I was checking and no more leaks. Anthony was great. He booked me the ride and he was very polite all time. He also did the best to explain me how the problem was fixed, but I think the technician who fixed the problem, did not explained to him properly. For that reason, I have the impression that it was a quick fix with silicon and it was not a factory kind long term fix. So far 5 stars and hopefully no more leaks in the future. Thanks. More

Wonderful Service and Support. Nathan was profession and communicated very well with me about my vehicle and service. Nathan was profession and communicated very well with me about my vehicle and service. More

My Sales Rep Jack was very knowledgeable and expedited the entire sales process. The overall experience was great! the entire sales process. The overall experience was great! More

Always have been fair and honest. I’m sure I could get repairs cheaper elsewhere- but I like their knowledge and experience with my make and model. I’m sure I could get repairs cheaper elsewhere- but I like their knowledge and experience with my make and model. More

The process was smooth, comfortable, and fast. They made everything about purchasing a car convenient. They made everything about purchasing a car convenient. More