AutoNation Ford Margate

I live 52. 7miles from AutoNation Ford Margate (ANFM). So why was I at a Ford dealership looking at a pre-owned Genesis G90? Because ANFM had one. ANFM i 7miles from AutoNation Ford Margate (ANFM). So why was I at a Ford dealership looking at a pre-owned Genesis G90? Because ANFM had one. ANFM is a typical, huge modern car dealership with what is probably an eye watering financed "Floor Plan" (Car inventory financed by bank loan). I received a warm welcome, and test drove the Genesis. It was what I expected, the price was about right and they offered me a fair trade for my Lexus, so I decided to buy the Genesis. So far, so good. At the outset, I told salesman, Olray, that I would pay in cash (personal check) an out the door total price including only the net price that he had quoted me plus the Florida state sales tax, and the cost of a temporary registration form. (I planned to register the car in person at the local county office.) Salesman Olray replied, "Don't worry. ANFM will take care of everything.", and handed me over to Finance guy, Arturo, who tried to sell me some extra warranty coverage. I told Arturo that if I wanted extra warranty coverage, I would buy it from Genesis. He gave up, and eventually produced the Purchase Agreement (P/A), In reviewing the P/A I noticed that a "Service Fee" of $999 and an "Electronic Filing Fee" of $199 had been added to the price. I questioned these. Arturo had no explanations, and soon a "Manager" showed up to tell me that ANFM added a flat $999 "Service/Reconditioning Charge" to every car they sold. (Personally, I think the $999 "Service/Reconditioning Fee" is to offset the recent interest increases on ANFM's "Floor Plan" bank loan.). Arturo further claimed that they had never heard of a "Temporary Registration", and insisted that the $199 electronic fee was mandatory. It is not. Although I really liked the Genesis, at this point I, was disgusted, decided to pass on the whole deal, and started for the exit. Suddenly, everything changed, and although the Service/Reconditioning and Electronic Filing fees remained on the contract, an offsetting increase in my trade in allowance appeared. So, I signed the agreement, put a $5,000 deposit on my Visa card, promised to return the following with a check for the balance (Which I did.), and drove the car home. That wasn't the end though. Since the car was registered in my Trust, ANFM insisted that I produce the Trust document showing where I, a Trustee, was authorized to conduct business on behalf of my own Trust. Additionally, while ANFM accepted my Fidelity Investments Visa card, they refused to accept my personal Fidelity check. Apparently the Fidelity bank was not on some ANFM approved checking account list. I had Fidelity wire the funds directly into ANFM's bank in New York City. So, if you are thinking about buying a car from ANFM, if appropriate be sure to: 1. Realize that ANFM is basically a high volume operation that has to sell cars to service the debt on their huge over hanging "Floor Plan" bank loan that is now worse due to recent interest rate increases. Be prepared to walk away if you don't like the deal. ANFM will quickly come around. 2. Get the Dealer Service/Renovation Fee, the Electronic Fee, etc. clearly understood at the outset. When ANFM people tell you "Don't worry, ANFM will take care it." Start worrying, or it will cost you at least $1,200. 3. If appropriate, take your Trust document with you. 4. If writing a personal check, make sure in advance that your bank is on ANFM's approved checking account list. Good luck! . More

Great Thanks to Shomari can't say the same about Anthony Dougherty. He is patient and he know How to accommodate and emergency Dougherty. He is patient and he know How to accommodate and emergency More

My service rep, Jose, was fantastic! ! He went above and beyond to help make my experience with no car AC in Florida as positive as possible. He is knowledgeable, polite and helpful. MANY ! He went above and beyond to help make my experience with no car AC in Florida as positive as possible. He is knowledgeable, polite and helpful. MANY THANKS TO JOSE!! More

This is for the dealership, not Drew. I am still working with him on an issue with the car. I am still working with him on an issue with the car. More

Michelle made this deal amazing. It was way way beyond my expectations how fast, fun and friendly this whole experience was. Everyone went above and beyond to help me feel comfortabl It was way way beyond my expectations how fast, fun and friendly this whole experience was. Everyone went above and beyond to help me feel comfortable, informed and valued. Excellent ratings are well deserved. More

Everyone at AutoNation Ford Margate was friendly and prepared to answer any questions you may have regarding cars in their showroom. I highly recommend a visit. prepared to answer any questions you may have regarding cars in their showroom. I highly recommend a visit. More

Purchased my vehicle at this location one year ago. Went for an oil change 6 months after that and I was told I needed all new tires and brakes! The service clerk asked me where did I purchase the car Went for an oil change 6 months after that and I was told I needed all new tires and brakes! The service clerk asked me where did I purchase the car and I told him that I purchased it at this location!!! 6 months after purchasing the car now I need new tires and brakes, unbelievable!!!He handed a quote for $2500.00 and nothing was covered by my warranty! Took it to Tire kingdom and they did the same work for $1000 less! Then this past week 7 hour oil change! Dropped it off at 8 with a appointment and it wasn’t done till 3:00. Not sure how you guys are still in business!!! Your service reviews are a 2. More

Took my Explorer ST in for service. Very accommodating staff and very efficient service done. Jeff is my service guy there and I would highly recommend him. Very accommodating staff and very efficient service done. Jeff is my service guy there and I would highly recommend him. More

Service department writer Nathan was very helpful and polite. He was knowledgeable and made the process quick and efficient. Labor rates seem high though. polite. He was knowledgeable and made the process quick and efficient. Labor rates seem high though. More

Appointment made 1 day before needing to get service. Everyone very friendly and helpful. Told me what I needed and did it Everyone very friendly and helpful. Told me what I needed and did it More