AutoNation Ford Margate

The service was prompt. They also did all my recalls. I got my truck back quickly. I will definitely use them again. They also did all my recalls. I got my truck back quickly. I will definitely use them again. More

Service staff, Kevin in particular, were great. Speedy service unlike Sawgrass Ford. Loved the Lyft complimentary service. Didn’t like the $23 misc service charge or the fact that it wasn’t Speedy service unlike Sawgrass Ford. Loved the Lyft complimentary service. Didn’t like the $23 misc service charge or the fact that it wasn’t verbally disclosed. Saw it on bill after paying for the diagnostics fee, which was verbally disclosed. When I questioned the misc service fee, the response was it’s a fee for shop materials. My vehicle received a software update, what shop material? Also, had some recalls taken care of. Those were initiated and done by the service dept without me asking for it, which I thought was very thorough, professional and kind of the Margate Ford. Only hitch with that was one of the recalls called for changing a bolt in the rear axle. After making arrangements to bring my truck back a 2nd time for the 2nd recall and taking the day off from work, I learned that the job was not done per the service receipt. When I contact Kevin about it, he said it wasn’t done because the bolt wasn’t broken. Why then is there a recall for that issue? Additionally, nobody mentioned it verbally that it wasn’t done and it was until I reviewed the service receipt that I noticed it. Should had been verbally mentioned when I was there, at the service counter, picking the vehicle up. All and all, I will definitely be using Margate Ford from now on. Much better service than Sawgrass Ford in my opinion. Thank you for basically getting me in and without within just a couple of days! More

The sales staff were great. My purchase was seemless. The only thing I think needs to be worked on is the automated phone system. My purchase was seemless. The only thing I think needs to be worked on is the automated phone system. More

The worst service you can have. I took my car for a recall in the ac and when I came back the ac wasn’t working, I came back I immediately they said was leaking the ac evaporator. I took my car for a recall in the ac and when I came back the ac wasn’t working, I came back I immediately they said was leaking the ac evaporator. My car always worked very well and after they touched I need to pay 3,000 to fix the issue they did ! I’m so upset. More

Have been for service several times and have always worked with Jeffrey. He has always been professional and helpful. worked with Jeffrey. He has always been professional and helpful. More

As someone who works in customer service, I can say that I am never disappointed with the service I receive from Jose @ Margate Ford. And for that reason, he’s the only one I request. I am never disappointed with the service I receive from Jose @ Margate Ford. And for that reason, he’s the only one I request. More

had my car in for its regular service and a warranty repair. everything was done in several hours as promised. I'm very happy with the prompt attention I receive and how Andrew kept me informed of the p repair. everything was done in several hours as promised. I'm very happy with the prompt attention I receive and how Andrew kept me informed of the progress of the work. Would recommend the dealership to everyone. More

I had a great experience! The Service Advisor Maria Ellis provided me with EXCELLENT customer service! I was kept informed of the status of my vehicle regularly, as it was bei The Service Advisor Maria Ellis provided me with EXCELLENT customer service! I was kept informed of the status of my vehicle regularly, as it was being serviced and I will definitely be bringing my vehicle back for all of my service related needs!! More

AutoNation charges too much and I'm waiting for a credit that is on AutoNation coupon. It's four days I was promised ny the service manager I would receive the credit. that is on AutoNation coupon. It's four days I was promised ny the service manager I would receive the credit. More

The good, the bad and the ugly! ! Good-they fixed the problem, Service writer was nice. Bad-So overpriced, it's not affordable Ugly-Saying they are overpriced does not describe j ! Good-they fixed the problem, Service writer was nice. Bad-So overpriced, it's not affordable Ugly-Saying they are overpriced does not describe just how much the customer is being taken advantage of. ONLY go to the dealer if there are absolutely no other options!!! Stay away !!!! I was billed just under $1,000.00 to replace the spark plugs and boot ignition wires for my 2014 Ford E-150. OUTRAGEOUS... One thousand dollars for spark plugs.... it's legalized robbery. The 8 spark plugs could be purchased retail for $11.00. Totally outrageous. More