AutoNation Ford Margate

Just got a used car from auto nation margate. The salesmen I delt with were great. Israel and Cameron were very helpfull and listened to what I wanted. The problem was from auto nation margate. The salesmen I delt with were great. Israel and Cameron were very helpfull and listened to what I wanted. The problem was the financial guy Mike, he was very high pressure trying to sell me on options that I specifically told him I was not interested in, Wanted double the down payment I told him I wanted to do, he came very close to losing the sale Cameron did go over every feature on the car with my wife including setting the Bluetooth to her phone. Bottom line, sales staff. Super, financial guy needs work. More

LACK OF COMPETENCE AGAIN Have been using this ford service center since Feb of 2017. First show of incompetence was failure to tell me the brake was wearing more on the rig Have been using this ford service center since Feb of 2017. First show of incompetence was failure to tell me the brake was wearing more on the right front wheel when replacing the rotors, which led to my caliper seizing up and ruining the brand new rotor. Then they charged me for that additional repair that was ultimately there lack of professionalism. Every time I take my F-150 in, I have oil change and tire rotation. RELIGIOUSLY. I even told them again to be sure to do it, because their power was limited the last time I went in right after the hurricane Irma and they were unable to complete the rotation. EXPLAINED AND CONFIRMED! Set there for an hour and while going over my bill noticed I do not see the rotation documented on this bill. Per Rinaldo: " Oh I'm sorry, I didn't know you wanted a rotation. Well we didn't charge you for it, so we're good". What the heck is good for the customer about any of this service or lack there of??? Actually I will be contacting another service center more than 10 miles away and see how they do. As for Margate Ford Service Center. NO! I DO NOT RECOMMEND THIS FACILITY. DEFINITELY TIME TO CLEAN HOUSE AND REVAMP THAT SERVICE PERSONEL. APPARENTLY A BIT TOO MUCH JOB SECURITY OVER THERE. SAD FACE. More

aburgos3861 i have to say steve lynn our sales person was amazing.customer service outstanding i highly recommend.ibought my ford explorer there vary happy.tony i have to say steve lynn our sales person was amazing.customer service outstanding i highly recommend.ibought my ford explorer there vary happy.tony More

The experience was positive from the beginning till the end We were very glad that we chose Auto Nation Margate Ford to lease our new vehicle, They made the process less stressful and made us feel like our need We were very glad that we chose Auto Nation Margate Ford to lease our new vehicle, They made the process less stressful and made us feel like our needs were important. More

Excellent service , I highly recommend Richard Sephar .i took my Ford F-150 there for repairs and the job was performed professionally, they even found other problems , I highly recommend Richard Sephar .i took my Ford F-150 there for repairs and the job was performed professionally, they even found other problems I wasn't even aware of and corrected them .good Job . More

Unhappy Edge Worst experience I ever had. After 6 failed attempts to fix my 2015 Edge they told me to pick up my car and i'd "just have to deal with it". Very un Worst experience I ever had. After 6 failed attempts to fix my 2015 Edge they told me to pick up my car and i'd "just have to deal with it". Very unprofessional. Totally inadequate service department. They will bend over to make a sale and then bend you over if you ever expect them to support the sale. I'd never go back or recommend AutoNation. More

Completely turned my experience around! I initially gave this review a 1 star a week ago. I had bought a used truck from here and had already started experiencing problems with it. Along wit I initially gave this review a 1 star a week ago. I had bought a used truck from here and had already started experiencing problems with it. Along with this I had a hard time getting a Manager on the phone to help me with my issue so my frustrations were growing. Finally I decided to just go in and speak with them in person, couldn't of been a better decision. I politely explained the problem to the General Manager and he instantly started working with me to resolve it. They gave me a loaner car immediately and told me that they would fix the problem. Within two days I had my truck fixed, cleaned and ready for pickup. James and Sean both really turned my experience around, I was really surprised. Would highly recommend them! More

Excellent Service - I Highly Recommend I purchased a new F150 in 2014 for Autonation in Margate. Have had two accidents in the past 2 years and each time I brought my truck into the service I purchased a new F150 in 2014 for Autonation in Margate. Have had two accidents in the past 2 years and each time I brought my truck into the service center on Copans. Omar Heredia was my service advisor both times and he is always fast, professional and goes above and beyond to help. This time around, my wife is pregnant and due in just a few days so getting my vehicle back expeditiously is critical and Omar has been expediting everything like a champ. I really appreciate him and autonation for helping me through both stressful times. You can rest easy with Omar and autonation when servicing or purchasing a vehicle. More

Ford Flex SE I am seeking to replace my Ford Taurus SE for work. I travel 40-50k miles per year and may drive up to 8 hours. The current driver seat is the best I am seeking to replace my Ford Taurus SE for work. I travel 40-50k miles per year and may drive up to 8 hours. The current driver seat is the best I have experienced in 25 years and I want a similar feel with thereplacement vehicle. However, I need at least the same trunk storage space as the Taurus, with easier access if possible. The Flex SE appears to be that vehicle. Isaac and the sales manager David were very accommodating to arrange a test drive. A decision will be made soon. More