AutoNation Ford Margate

Kadeem at Autonation Margate Ford made sure that all my concerns and questions were addressed. I visited another Ford Dealership in Delray two years ago and had a horrible experience. It is so refreshing t concerns and questions were addressed. I visited another Ford Dealership in Delray two years ago and had a horrible experience. It is so refreshing to have Kadeem take his time to make sure he understands the issues I am having with my 2017 Ford Explorer. He will research and find out answers if needed and then explain my options. Kadeem treated me with respect and demonstrated excellent customer service skills (5 stars-Excellent)! Thank you Autonation for hiring such an asset to your team and for your customers! More

They did what they promised & only what was needed. Problem was resolved in a relatively short period of time. No attempts to up sell me....very much appreciated. Problem was resolved in a relatively short period of time. No attempts to up sell me....very much appreciated. More

Andrew, service advisor at this Ford dealership is excellent. I have been using this service department and Andrew for many years. excellent. I have been using this service department and Andrew for many years. More

I was on time for my appointment and they were able to I was on time for my appointment and they were able to see me immediately waiting room was very clean and the atmosphere was also great I was on time for my appointment and they were able to see me immediately waiting room was very clean and the atmosphere was also great More

Jim Cady, outstanding service advisor and great costumer service. Thank you for taking care of My car. service. Thank you for taking care of My car. More

Sean, our service tech is great and he handles our concerns in a timely manner. However, the issue I'm having with my 2021 F-150, is the defective drive side mirror. Since I've purchased the truck bac concerns in a timely manner. However, the issue I'm having with my 2021 F-150, is the defective drive side mirror. Since I've purchased the truck back in April 2021, the driver side mirror has been change twice already. I don't know, but the mirror keep getting stuck when open. On 9/9/21 Sean called, stating, the truck is ready for pickup, they had to re-programed the mirror and they're working good now. On 9/10/21 the mirror started doing the same thing again. I send pictures to Sean and said he's going to re-order a new one again. More

Service adviser Shomari listened to my concerns and relayed them correctly to the technician. The work was done in a timely. And efficient manner. I only had to answer his phone call to come pick up relayed them correctly to the technician. The work was done in a timely. And efficient manner. I only had to answer his phone call to come pick up my vehicle. The work was performed efficiently and correctly. More

The drop off and pick up was quick and easy! I was very pleased, as always, with the customer service from all staff at this Ford dealership. pleased, as always, with the customer service from all staff at this Ford dealership. More

Took lease for oil change and tire rotation and two repairs, was unable to get a Shuttle ride home, hubby left work to pick me up. The vehicle wasn’t ready until after 4. Glad husband was able to tran repairs, was unable to get a Shuttle ride home, hubby left work to pick me up. The vehicle wasn’t ready until after 4. Glad husband was able to transport me! Both parts for the repairs had to be ordered so now I get to waste another day when they come. More

Waited 1 1/2 hrs. Before car taken back just for tire rotation & oil change. Employee mistake forgot to take back to shop for service. rotation & oil change. Employee mistake forgot to take back to shop for service. More