AutoNation Ford Littleton - Service Center
Littleton, CO
590 Reviews of AutoNation Ford Littleton - Service Center
Took my Mustang in because it was leaking oil, after an oil change and a recall, I got the car back only to still be leaving a spot of oil in the garage. I was told when I picked the car up the previous oi oil change and a recall, I got the car back only to still be leaving a spot of oil in the garage. I was told when I picked the car up the previous oil was residual oil from a prior oil change. I had no information about the work being done on the car until I got a text message telling me that it was ready for pickup. Now there is an airbag display on the dash. More
Ford dealership had my truck for 15 days! When they returned it to me, he was doing exactly the same thing that I ask them to address. The automatic stop start does not work. This is what the When they returned it to me, he was doing exactly the same thing that I ask them to address. The automatic stop start does not work. This is what they were supposed to repair. I text Joshua and told him I thought it was a joke. More
This dealership is a joke! !!!! First, I schedule my appointment for an oil change over 1 week in advance for an early Monday morning time. Friday afternoon I get the message !!!! First, I schedule my appointment for an oil change over 1 week in advance for an early Monday morning time. Friday afternoon I get the message "for reasons beyond our control, you will need to reschedule your appointment". I call back within minutes of receiving this message and I leave a message for a return call. Guess what, no return call for 3 days. I have to call an reschedule the appointment. Second, I bring the truck in at the scheduled time and leave it. I request that the service be done by 1:30. No problem the Service Manager says. I show up at 1:30 and my truck hasn't been touched!!!! The Service Manager says that my work ticket was under some boxes in the service area and no mechanic saw it. This is an oil change, not brain surgery!!! Third, this is the second time that I have dropped my truck off at this dealership and they failed to even start work on my truck before I arrived to pick it up. Absolutely unconscionable. I WILL NEVER BUY ANOTHER TRUCK FROM THIS DEALERSHIP AND I WILL NEVER HAVE THEM SERVICE MY TRUCK AGAIN!!! More
Our check engine light on our brand new Bronco came on and when we called we were told to bring it right over because they considered this and emergency. We brought the vehicle over and they said to leave and when we called we were told to bring it right over because they considered this and emergency. We brought the vehicle over and they said to leave it and they would get to it with in 3 days. 4 days went by and they still hadn't looked at the vehicle. We said we needed our vehicle back and within an hour they looked at it and supposedly determined the issue. They ordered the part (a whole different story) and once they received it we dropped the vehicle off for repairs. After receiving the vehicle, 2 days later the check engine light came back on. We have taken the vehicle to a different dealership for warranty repairs and will not be returning to this AutoNation location for any future repairs or business. More
Adam delivered outstanding service, again, by coordinating his team to deliver our vehicle on time and as promised! We have the highest confidence in the service team at AN and will continue to b coordinating his team to deliver our vehicle on time and as promised! We have the highest confidence in the service team at AN and will continue to be a customer. More