AutoNation Ford Littleton - Service Center

We had an awesome service experience consistent with each time we go to the service department! time we go to the service department! More

I scheduled an oil change weeks in advance online, providing details of my vehicle (which was purchased at AutoNation). I arrived in the service bay exactly on time, but no one was there to greet me; providing details of my vehicle (which was purchased at AutoNation). I arrived in the service bay exactly on time, but no one was there to greet me; several employees walked by without asking if I needed help. I finally found someone to talk to and was informed that service would take 1 hour. 1.5 hrs later I inquired about my car. After some running around it was determined that the proper filter had to be obtained from off site, and had just arrived. I was not asked if an additional hour wait was possible (it was not). A well run service department should have ordered the proper filter ahead of time, since all my vehicle details were entered into the scheduling system. It was a terrible experience all around. I will not be back. More

I WILL NOT EVER take my FORDs (I have 3) there again, and will tell others to do the same. Service and communication was horrible. Had to call 3 times to see what was going on. The IVR is also a xxx, rou will tell others to do the same. Service and communication was horrible. Had to call 3 times to see what was going on. The IVR is also a xxx, routed over and over to same messages. I don't like being at the mercy of the Dealership for $200 hr. repairs. I pulled my vehicle, going some ware else. I defiantly don't get feeling of "Honest Repair Service". And FORD doesn't seem to care, maybe I should switch brands. How their service department above a 2 star is one life's greatest mysteries. Or maybe it's just friends and family. Maybe I'll follow-up as to what it really costs, without Dealership bloat. More

Efficient and friendly service! We appreciate all they do, and would recommend them to others do, and would recommend them to others More

I was very glad that they could get my truck in so fast, but the reason I brought it in was not resolved. The service advisor told me that, that’s just the way it is. The transmission shifts so violently th but the reason I brought it in was not resolved. The service advisor told me that, that’s just the way it is. The transmission shifts so violently that it hurts your neck, but that’s the way Ford made it. I truly believe that there is something wrong with the transmission. More

Your dealership has always done a very fair and reasonable job with my trucks. Thank you for always being transparent in the process! reasonable job with my trucks. Thank you for always being transparent in the process! More

Service department is very hard to get ahold of and will not call you back when you have left multiple messages. I recent had work don’t that required ordering parts which didn’t arrive when they should hav not call you back when you have left multiple messages. I recent had work don’t that required ordering parts which didn’t arrive when they should have which is understandable during these times but more frustrating part was it took me calling and calling to find out the parts arrived. The service was set to take a day but ended up taking 3 days and there was now update till I called again. Communication is very bad. The part that was repaired is still not working and I have tried to set up an appointment again with no success. I would not recommended auto nation Ford Littleton for service to anyone. More

In and out promptly with considerate service.Wait area clean and well spaced. Coffee appreciated clean and well spaced. Coffee appreciated More