AutoNation Ford Littleton - Service Center

60,000 Mile service states to check and inspect mostly. When I arrived, I was quoted a $1600.00 service price. They got more reasonable when I said that's not happening. The problem is that they tried a When I arrived, I was quoted a $1600.00 service price. They got more reasonable when I said that's not happening. The problem is that they tried and would have taken my money if I didn't know better. Bought this truck from them (used) 6 months ago. They had not brought the previous owner maintenance up on their system or the package of pre-paid oil changes until I asked. They still have not brought up the warranty I bought. Before I bought the vehicle they did the AutoNation 125 point Certified Inspection. I've put about 2500 miles on it. So how did it need $1600 worth of work. Need to be able to trust the Service Advisor and trust the company is not trying to pad their profits with unrequired work. Never talked to David Pohl. Was told work would take 2 hours. Took more than four. They didn't provide inspection check list. Not all fluids were topped off. More

Told me I needed a 1300 dollar repair on my truck. I was able to do it myself for about 40 dollars. Shady dealership... able to do it myself for about 40 dollars. Shady dealership... More

Car didn't have scratch on it until you worked on it now bumper is all marked and scratched up .broughtin car you didnt work on it for over a week bumper is all marked and scratched up .broughtin car you didnt work on it for over a week More

Scheduled service for my Ranger. Friendly people to work with and comfortable waiting area with hot coffee. with and comfortable waiting area with hot coffee. More

Took my SUV on a a repair. Yeah, it took some time to get the job done due COVID related issues. They issued me a 2021 F150 as a loner, at not cost. They also threw in a free oil change for the wait. My SUX the job done due COVID related issues. They issued me a 2021 F150 as a loner, at not cost. They also threw in a free oil change for the wait. My SUX got fixed and free oil change. Works for me!!!! More

Took my 2018 Escape in for an oil change and tire rotation; all went well, the service was done in a timely manner with no complaints. Their waiting room is a good place to wait. Miranda, who waite rotation; all went well, the service was done in a timely manner with no complaints. Their waiting room is a good place to wait. Miranda, who waited on me was great, knowledgeable, and was able to answer the questions I had. It is a bit of a drive for me, but was a good experience overall! More

Very pleased with the staffing and work done - very friendly and efficient! will go back!! friendly and efficient! will go back!! More

I have a 2017 Ford Escape that needed a left front strut. I took it to Auto Nation Ford in Littleton, Colorado to have the strut replaced and of course when you replace a strut you must do an alignment. Th I took it to Auto Nation Ford in Littleton, Colorado to have the strut replaced and of course when you replace a strut you must do an alignment. The service rep or someone guessed that it would cost about $1300 for the strut and alignment. After about two weeks, which I thought was way too long, they called and said it was done. My wife dropped me off to pick up the car as she was headed south out of town. When I went in to pick up the car, I was told the bill was $1,683.01 almost 17 hundred dollars. I told the service rep that I was expecting about 13 hundred, and he was sorry. I then asked if I could have a 10% Black Friday discount, and he said no. So I paid the full amount. I got into the car and drove off and instantly noticed that the steering wheel was off center. I drove right back into the service bay and told my service rep about the problem. He called the mechanic over, and the mechanic said that I needed an alignment for $144. I said that they were to do an alignment with the strut and that I was not going to pay $144 for something that they were supposed to have already done. They took the car, and I waited for about two hours or so in the lounge area. When I was told the car was ready, I got in it and drove County Line Road to Santa Fe Drive to check it out. It was just fine, so I drove home. When I got home, I rolled up the driver's window only to discover that someone had written "xxxxxxx" on the window with a felt pen. I should have taken it right back to Auto Nation Ford or at least taken a picture of it, but I did neither. It would not come off with water. I had to get Windex. I rubbed and rubbed to get it off. I then left a voice mail about it with the service rep and then talked to some manager about how mad I was about the whole ordeal. He listened to me, and I informed him ​I would not be back again. Thank You...A More

They have had my F150 in the shop for almost 3 weeks. They continue to say they don’t have enough Techs to fix vehicles due to Covid. They don’t return phone calls and continue to make excuses. They just They continue to say they don’t have enough Techs to fix vehicles due to Covid. They don’t return phone calls and continue to make excuses. They just admitted that they are at least 5 weeks behind on service work. By the way my truck repair is not major. I also purchased the truck from them. Do not use them for vehicle repair work. More