AutoNation Ford Littleton - Service Center
Littleton, CO
595 Reviews of AutoNation Ford Littleton - Service Center
My experience in purchasing my car from the dealership was very good. But a recent visit for maintenance on my car was horrible. I mean, what is the purpose of making an appointment for this service at was very good. But a recent visit for maintenance on my car was horrible. I mean, what is the purpose of making an appointment for this service at a specified time and get there only to be told that it will be 90 minutes before the service is complete. When it was past the 90 minute mark, I checked with them about the status and was told it would be another 15 minutes. That is almost two hours for a routine oil and filter change and tire rotation. I could have gone to Grease monkey and got a much faster service for the same work done. Very disappointed. More
The service was very prompt and the service representative made me feel important. I was also able to get an appointment the very next day which I appreciated. representative made me feel important. I was also able to get an appointment the very next day which I appreciated. More
Dealer called and emailed me to bring vehicle in for recall check. After making an apointment. The vechicle sat in the lot for 8 days and was never looked at. We gave up after poor communication and fee recall check. After making an apointment. The vechicle sat in the lot for 8 days and was never looked at. We gave up after poor communication and feedback to us and with no transportation. More
Oil change had $20. 99 “”SDC add-on motor oil treatment”. Not requested, nor authorized. Web search found no details regarding this snake oil. This goes down as a remarka 99 “”SDC add-on motor oil treatment”. Not requested, nor authorized. Web search found no details regarding this snake oil. This goes down as a remarkable dealer scam! I can’t make this stuff up. More
We had another appointment for the car and the car service was completed in a timely fashion so we had plenty of time for next appointment! Great service!! service was completed in a timely fashion so we had plenty of time for next appointment! Great service!! More
Although personnel very friendly, the main thing we asked to be done on our Ford 250 before heading to Alaska was a tire rotation in addition to tune up! After convincing us we needed “cleansing system for 3 to be done on our Ford 250 before heading to Alaska was a tire rotation in addition to tune up! After convincing us we needed “cleansing system for 300$ and a change in spark plugs which on this truck is lengthy and expensive, they never did the tire rotation and charged us for it! We knew because the slow leak on the right front tire continues to be in that place. When calling to report, 1000 miles later they again, very nicely realized “they couldn’t confirm that it was done” and did refund that charge. Not a great first time experience! More