AutoNation Ford Littleton

After looking at used vehichles on the net, I made a call to find out more information. I spoke to Sal Garcia in which he told me when we got close he would give me directions and have vehichles ready for u to find out more information. I spoke to Sal Garcia in which he told me when we got close he would give me directions and have vehichles ready for us to look at. He did so as promised. He had made sure that other vehichles was brought over from a sister dealership. The family purchased this vehichle. This was the easiest purchase we have ever made. Since it was later in the afternoon and we had plans we had to return the next morning to sign paperwork and everything worked like clockwork. We din't have to sit at the dealership for hours and our salesman Sal Garcia was not a high pressured salesman. I would recommend this dealership and salesman to anyone. More

The reason why I rated GO Courtesy Ford in Littleton so high in all categories is that I just bought my THIRD vehicle from this dealership and my experience was just as wonderful as my first two purchases high in all categories is that I just bought my THIRD vehicle from this dealership and my experience was just as wonderful as my first two purchases from Courtesy Ford. I was treated with total respect, and I got a great deal without ANY hassle. Great dealership -- and Gil Montellano is a very professional, pleasant, and up-front salesman. Great job, GO Courtesy! Oh, I also got great services from the finance representative, Nick Sandberg (not sure of last name). :-) Joyce Bolster More

Buying a car can be stressful. I have purchased approximately 15 cars for myself and daughters over the years. Without question my latest purchase was by far the most pleasant experience. The sales approximately 15 cars for myself and daughters over the years. Without question my latest purchase was by far the most pleasant experience. The salesman, Gil, did an excellent job in understanding our needs and getting us into the right car. He went the extra mile in thoroughly going through all the functions of the vehicle. Would highly recommend this dealership. More

Our experience at Go Ford was excellent! We give excellent ratings in every category. The first thing that impressed us the most was the pressure free approach from the dealers salespeople. This is excellent ratings in every category. The first thing that impressed us the most was the pressure free approach from the dealers salespeople. This is very important to us to be able to look at cars without someone "shadowing" us. Our salesperson was very helpful and accommodating to our questions and requests. Cata was his name and he allowed us to test drive, it seemed, every car in the lot, with no pressure of buying. Although we went there to but 2 cars, we never felt pressured. We just want to be educated on the cars and given the opportunity to get the best price for those cars. Go Ford worked with us for many hours and were very patient and professional. We would buy another car from their dealer, without hesitation. Great experience! More

Gil Montellano provided an outstanding service throughout our car buying decision process and gave us a glimpse of what customer service is like at Go Courtesy Ford. Gil’s actions from the first evening we our car buying decision process and gave us a glimpse of what customer service is like at Go Courtesy Ford. Gil’s actions from the first evening we stopped by the dealership to evaluate the Edge (ten minutes from closing time) was quite telling....I noticed Gil was the only one coming forth inside the dealership to assist us in the showroom while the other salesman avoided eye contact even walking by a few of them (not attending any customers). I was aware of the time but true customer service comes from meeting a need and exceeding expectations. I had my wife evaluate the cross-over’s on the Cadillac, Audi, Lexus, and as a non player the Ford-----I would have preferred the more established Luxury brands. However, Gil from the beginning gave of ‘his’ time and allowed us to test drive and answered our questions that evening and soon realized that Ford was a “player” in our car buying decision. Within the next few days we made arrangements to test drive the Edge again and come to a financial decision over the phone. During this process Gil listened to our needs and made the necessary research while getting back to our concerns within 20 minutes or sooner. Once the purchase was made in the evening (our only time frame) once again Gil gave of ‘his’ time while explaining thoroughly the SYNC technology (not only did we gain something from this session but our kids were in tune to his explanations) and entering our personal information online and our phone information onto Bluetooth (five of us). I even received a phone call from Gil two days after the sale to make sure and let us know that if we had any additional questions he would be available to answer our concerns at any time. Gil is an exceptional representative for Go Courtesy Ford thru our experience at the dealership. More

We almost bought an Explorer there and when we went back to get it, it was actually already sold. This was a truck they had in the SAturday morning paper. It was a great price for a really nice truck. Too to get it, it was actually already sold. This was a truck they had in the SAturday morning paper. It was a great price for a really nice truck. Too bad we hesitated. More

Took my Focus in for a problem with the power locks. They said it was a fuse and changed the fuse. I got my car home and noticed that the rear driver's side door handle had been completely ripped off They said it was a fuse and changed the fuse. I got my car home and noticed that the rear driver's side door handle had been completely ripped off while at the dealer! I took the car back immediately and they claimed they didn't do it, etc. After going to the manager they admitted responsibility and gave me a loaner car. They called me on two separate occasions to say my car was ready to be picked up. and both times the car was NOT ready after I had driven across town to pick it up. Car ended up being in shop for 13 days and door handle fell off again about a year later. Out of state dealer fixed it for free.<br><br>Truly a nightmare. More