AutoNation Ford Littleton

See them. They'll make you a deal and treat you fairly and as you desire to be treated as a valued customer. You won't regret it. and as you desire to be treated as a valued customer. You won't regret it. More

We recently bought our second vehicle from GO Courtesy Ford, our original records from 1999 were still available, and our Ranger is still going strong. We purchased an Escape in November and love it. But Ford, our original records from 1999 were still available, and our Ranger is still going strong. We purchased an Escape in November and love it. But just as much the service we have received, the signing of the paperwork is not the end of a business transaction but the beginning of a continuous professional and concerning relationship. We are remembered by name and always asked about how things are going for us as well as with our vehicle. Going to the dealership is always a pleasant experience; oil changes and tire rotations are quick and thorough, no long waits, Gabe does a great job. Antonio always follows up on any issues, had a minor glitch in our service agreement which was resolved immediately. It is definitley a positive experience to work with this staff. We would highly recommend this dealership for anyone who wants service above and beyond what is available in todays market. Debbie & Gary Bohan More

Final update: the new car passed independent inspection just fine, and we're very happy with the resolution of this whole fiasco. Go Courtesy Ford paid to have an independent inspector (Automotive MD) come just fine, and we're very happy with the resolution of this whole fiasco. Go Courtesy Ford paid to have an independent inspector (Automotive MD) come out to our house to check out the new car. We're happy with the new car and satisfied with the resolution to the issues we've had. Special thanks to Tony Upton for working so hard to make sure this ended well! Update: We took the car back under the 3-day money back guarantee. The dealership said they couldn't fix the car and guarantee its reliability, so they did offer to pay for an outside inspection on any car we did choose to buy instead and offered us two-years of free oil changes and tire rotations on that car. We felt that was a fair deal and did purchase another used car. Assuming that our inspection comes back clean on this one, we feel that they did a good job taking responsibility and trying to make up for the time we wasted on the first car purchase. Tony Upton in particular was very helpful and attentive all the way through our purchase and in making sure we were happy before we left. Original review: Our visit started out very well. We loved our sales rep Tony Upton, who was friendly, very helpful, very informative, and very responsive even though we were buying one of their cheaper cars. The problems, though, began during the test drive. My husband test drove an 02 Subaru Outback. Its brake and battery lights came on almost immediately, and by the time he returned to the lot, the whole car was dying. Tony said he was almost certain it was the alternator and that it would definitely be fixed if we decided we wanted the car. Went back the next day as the dealer said car had been fixed. Tony said mechanic checked it and found it was just a defective battery. My husband test drove again and brake and battery lights still came on, but we were assured it was simply a superficial problem with the indicator lights and everything had been checked. The alternator was fine, they said. So as the carfax report checked out, we went ahead with the sale but told them we'd be getting an outside inspection and would return the car under their 3-day money back guarantee if problems were found. We were told that we didn't need to do the inspection as they already had and the car had passed. We still felt we should given the problems we'd already seen and the fact that the indicator lights were on. And boy were there problems. Turns out the alternator has no output at all. The left front axle leaks. The head gasket leaks. We have a long list of problems that would cost over $3,000 to fix. It would be about $1,000 to just make it safe to drive. We called Tony, who, again, was very responsive even on his day off, but he couldn't tell us whether or not they'd be able to fix it and somehow compensate us for the time and inconvenience we'd spent. Now we have to take the car in *again* tomorrow for them to evaluate and see whether or not they'll fix it. I will update again once we know for sure whether or not the dealership will make this right. More

Liz Welker was unlike any sales person I've ever met. She was friendly and helpful from the first and worked hard to find me a car that would fit in my budget. I will recommend her to my friends and I notice was friendly and helpful from the first and worked hard to find me a car that would fit in my budget. I will recommend her to my friends and I noticed that everyone at Courtesy lived up to the name. It was a different experience than I've felt at any other dealership. I didn't feel pressure and was given all of my options. Mark Huff was the loan officer and he got me through the loan procedure. Many thanks for his help as well. Thanks again. More

I live out of state and had a representative work with Dan Cutter. Dan was wonderful to work with in person and remotely. He went out of his way to communicate with my agent and me. He was prompt with Dan Cutter. Dan was wonderful to work with in person and remotely. He went out of his way to communicate with my agent and me. He was prompt with his communications, very polite, flexible, and attentive. Seek this man out, he's great! That said, my overall experience is rated as only "good", due to my dealings with the business office. After being treated so well by the sales staff, it was frustrating to experience un-returned phone calls and emails, faxes were not received and the initial paperwork had errors. I was able to work with someone else when I finalized the paperwork, but there were important items that had been incorrectly noted, like the odometer reading. Enough said. I feel the price was fair, though it would be hard for me to say "great". Perhaps if the extended warranty was included, I could say "great". But I felt it was quite fair for a cash sale. More

My wife and I came in looking for a sedan and a SUV. Tony Gashani took much time to help us find vehicles that we were happy with and in our price range. He really seemed to be in tune with our wants a Tony Gashani took much time to help us find vehicles that we were happy with and in our price range. He really seemed to be in tune with our wants and needs and took away the usual "dread" one feels when shopping for and purchasing a car. We both feel very positive about our experience and highly recommend working with Tony and this dealership. More

Dan was super friendly and professional. He helped us pick out a vehicle our daughter could use and be safe in for many years to come. I would highly recommend Dan and looking forward to future sales fo pick out a vehicle our daughter could use and be safe in for many years to come. I would highly recommend Dan and looking forward to future sales for other members of our family too. Thanks Dan and all the friendly people we encountered . More

Best experience I have ever had buying a Truck! I told Dan what I wanted over the phone then asked him to pick out 2 or 3 trucks for me to look at and when I arrived he was ready and waiting for me. He Dan what I wanted over the phone then asked him to pick out 2 or 3 trucks for me to look at and when I arrived he was ready and waiting for me. He found the truck I was looking for and let it sell it self. There was no pressure from him or any of the employees I interacted with. I am very happy with my new F-150 and will recommend this dealership and Dan to anyone I know that is looking for a car or truck! More

Dan understood our needs for our new truck. He matched us with the perfect vehicle at a good price. Dan also hade good stories about fords and related to us when it came to our needs for the truck which were with the perfect vehicle at a good price. Dan also hade good stories about fords and related to us when it came to our needs for the truck which were: ranching, including pulling horses and cows, and plowing our snow covered roads in the winter. More

Ray was very friendly and informative. He explained to me all the benefits of the car and all the features it comes with. All the staff I dealt with was very great, the manager came out and introduced himsel all the benefits of the car and all the features it comes with. All the staff I dealt with was very great, the manager came out and introduced himself and congratulated on me on my new vehicle. More