AutoNation Ford Littleton

Extremely disappointing! Purchased a new Ford Escape from this dealership one year ago. My experience with the body shop and parts was absolutely terrible. I have been taking Purchased a new Ford Escape from this dealership one year ago. My experience with the body shop and parts was absolutely terrible. I have been taking my car to Landmark Lincoln for servicing and only wish I had purchased a Lincoln model instead of a Ford. We all learn from experience... More

Great buying experience. After shopping at many dealerships and dealing with very "aggressive" dealers, I decided to go with AutoNation Ford Littleton. I was on a budget for b After shopping at many dealerships and dealing with very "aggressive" dealers, I decided to go with AutoNation Ford Littleton. I was on a budget for buying a reliable SUV after me and my wife had a baby. Our car guy was Toma Neagu, and he was more then helpful. First, he was never "pushy" or "in the face" trying to make us buy a car from them. He was very knowledgeable about different type of cars, and he found the perfect one for us. It fitted our expectations and our budget. We looked at at least 10 vehicles and he was always patient and informative about every one of it. We decided to go with a 2005 Nissan Pathfinder, which looked spotless. Since my wife was at home with the baby, Toma offered to come to our house so she can sign the papers. Hard to find customer service like that these days. Our car buying experience was easy and great. More

Awesome Experience !!! I did purchase over 10 new vehicles over the years from VW to Infiniti and I had good and bad experiences. I was very curious to see how purchasing my I did purchase over 10 new vehicles over the years from VW to Infiniti and I had good and bad experiences. I was very curious to see how purchasing my first Ford will be. Toma - my sales rep - provided me with courtesy, knowledge and professionalism like no other. All my questions were answered and by the time we finish going over the car - I knew all about it. If you ask me - this is dedication and commitment. The following days after the sale - Toma did check with me several times to make sure that everything was OK and to see if I have any unanswered questions. The finance process was also very smooth and quick. I have no doubts that I will come back for more with such treatment. Truly a pleasure. Thank you ! More

Toma did an excellent job! Toma was really helpful at helping me find a car I needed for a fair price. He seemed knowledgeable about cars he offered abd listened to my needs whi Toma was really helpful at helping me find a car I needed for a fair price. He seemed knowledgeable about cars he offered abd listened to my needs which made the experience of buying a car pleasant instead of stressful. More

Worst experience ever. I was using the autotrader.com instant trade-in feature and they tried to rip me off by about $1700. They even used the old "let me get my manager" routine. I ended up at Planet Ho instant trade-in feature and they tried to rip me off by about $1700. They even used the old "let me get my manager" routine. I ended up at Planet Honda where they actually offered me more than the instant trade-in quote. I was just shocked that these bozos are still using the same old used car con men techniques...save yourself the headache and shop somewhere else. More

Overall experience, was terrible! The salesman did not know anything about the vehicle and kept telling me inaccurate statements like...I asked about AutoStart and he said it did not have it but he would know anything about the vehicle and kept telling me inaccurate statements like...I asked about AutoStart and he said it did not have it but he would sell me one for $400. Only to find out later, that it does have AutoStart. He told me that he would send my truck through 120 checkpoint inspection...only to not get the paperwork that it was done. Then he told me that he would send the truck through the detail shop...only to find out that they did nothing. The previous owner had given the dealership a box full of accessories that were partly there. There was a power chip box with no powerchip...I assume that someone at the dealership took it. It was overall misleading and I felt very frustrated with the whole experience. Now let's talk about the application for credit...I had already been approved through Bellco, the dealership wanted me to fill out a 2nd application for them and I refused. The manager came to me and told me that I had to sign the new application and I refused. Then the person in finance told me I needed to fill out application...again refused. Only to find out that they had the information needed if they had only logged into Bellco. My suggestion, if you are going out for the experience for new or used vehicles, I would never shop at this dealership. Signed Very Frustrated!!! More

Sale went good, after the sale was a little rocky, but all in all they ended up getting everything taken care of for me. Truck has been in the shop getting some little things fixed so Im glad they lived u all in all they ended up getting everything taken care of for me. Truck has been in the shop getting some little things fixed so Im glad they lived up to that. Appreciate the help, thanks Autonation! More

My brother and I went in today around 5:15 PM. Got out of my truck and walked across the lot to the new Super Duties. We were both interested in purchasing a new truck today. After looking around the lot we my truck and walked across the lot to the new Super Duties. We were both interested in purchasing a new truck today. After looking around the lot we had both decided on what we liked in every model and which ones we were interested in purchasing. We headed up to the showroom looking for some assistance because we both had a few questions about the trucks that we had an interest in. After standing around in the showroom for 15 minutes watching all of the sales people talk to one another and only one asking us "how are you?" while walking by. I decided that enough was enough and left. I personally find it very unprofessional that we were not even given a chance to spend our money here. Maybe it was because we are both younger mid-twenties but that shouldn't make a difference when it comes to purchasing a vehicle. I know for a fact that I could go down the street to Brandon Dodge and be greeted with in 5 minutes of being on the lot without being pressured with constant question about my possible purchase. There are lost sales in your quota for this month and us personally being Ford fans will not be purchasing vehicles or parts from this location any longer. More

I had a great experience with Toby. He was very helpful and walked me through the whole process. I will go back to him for all my auto needs! and walked me through the whole process. I will go back to him for all my auto needs! More