AutoNation Ford Lincoln Orange Park - Service Center

Worst service dept I have ever dealt with. They don't answer the phone I've called for 3 day no exaggeration. Sad when their own people say "yeah we know service doesn't answer the phone". So I'm showing answer the phone I've called for 3 day no exaggeration. Sad when their own people say "yeah we know service doesn't answer the phone". So I'm showing up 2 nite and picking up my car. More

Always clean and the employees are always very polite. The service department employees explain everything in detail so there are no surprises. Quick and efficient! The service department employees explain everything in detail so there are no surprises. Quick and efficient! More

Service is great. They got me in quickly. Professional. Did not try to suggest unneeded services. Price was as quoted. Did not try to suggest unneeded services. Price was as quoted. More

From day 1 they have provided top shelf service second to none. Hard to find anyone else much less another Ford Dealership who can come close. none. Hard to find anyone else much less another Ford Dealership who can come close. More

Got my service on my 2015 Fusion. Work was great and service personnel was so pleasant. Always get great service at Orange Park Autonation. Thank you so much service personnel was so pleasant. Always get great service at Orange Park Autonation. Thank you so much More

Great people very knowledgeable and the fastest most awesome service out of all the Ford dealerships in Northeast Florida awesome service out of all the Ford dealerships in Northeast Florida More

30K mile scheduled service. 1. Took 2.5+ hours. 2. Had $15.00 discount coupon presented when I signed the service pad. Service advisor took the coupon. Not credited that I can find. (Of course I didn't ca $15.00 discount coupon presented when I signed the service pad. Service advisor took the coupon. Not credited that I can find. (Of course I didn't catch it when I paid out). 3. Asked for a courtesy wash which I did not get (after 2.5 hours, I was not going to wait any longer). Service advisor and others, very courteous. More

Didn’t do anything after 3 days at the dealership ,bad service ,no loaner cars etc service ,no loaner cars etc More

Has car for a month and couldn’t fix it took too Bozard and fixed and fixed More

Brand new (10 days) and freshly hand waxed Mustang convertible taken in due to a bent bracket on the soft top leaving a huge seal gap creating wind noise and letting in water. After all day I was info convertible taken in due to a bent bracket on the soft top leaving a huge seal gap creating wind noise and letting in water. After all day I was informed that I needed to leave it overnight to investigate water leaking in the cabin above the accelerator. When I returned the following afternoon to pick up the vehicle it was covered in sun-baked water spots. I asked why and I was told that I had to request a wash. What?! The car came in gleaming and I somehow needed to request it be returned in the same condition? The convertible top gap was better, but not repaired fully and there is still a gap in the window seal. I was told that they bent it the best they could. Why it wasn't replaced is beyond me. Absolutely no resolution on water in the cabin. I was given the condensation excuse. Considering my other options for future service. More