Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Ford Lincoln Orange Park - Service Center

Jacksonville, FL

4.5
820 Reviews

820 Reviews of AutoNation Ford Lincoln Orange Park - Service Center

Sort by
November 12, 2021

I will never own another Ford again. This is the worst and most unorganized place I have ever taken my car. Not just once but a few times. My vehicle was there for two days. Never received phone calls unt More

by Cholaloves3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Report | Print
November 11, 2021

Service advisor lied about the cost, quoted me $495, charged me over $1500. All but 2 people at the dealership were rude and arrogant. I’ve bought 2 new vehicles here and had all my service here for ab More

by Charlieacree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Issac maybe?
Report | Print
Nov 14, 2021 -

AutoNation Ford Lincoln Orange Park responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (904) 270-9943 -- we hope to hear from you soon.

November 11, 2021

The serviceman were very professional and most helpful and the job was done quicker than I had hoped More

by dkmonroe59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 14, 2021 -

AutoNation Ford Lincoln Orange Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 09, 2021

My service was great. Jigna was very easy to work with and knowledgeable of my situation with my car. More

by ldfettig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JIGNA
Report | Print
Nov 14, 2021 -

AutoNation Ford Lincoln Orange Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 01, 2021

I had an oil change & tire rotation & they took me on time for my appointment. They did a check on different things & advised me what needed to be done. Nice customer service. More

by sunnytanman
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Craddock
Report | Print
Nov 05, 2021 -

AutoNation Ford Lincoln Orange Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2021

My service tech was great. However the car rental place used isn't so good. More

by Ediehance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenga
Report | Print
Nov 03, 2021 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 29, 2021

This appointment was for a recall. The people are always so nice and it was a quick turn around to get my car. More

by jdepratter1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
October 29, 2021

Once again AutoNation at Orange Park did and Outstanding job taking care of my Truck for services. Did not have to wait to long. Roughly within the hour i was going right back out the door. Like always A Jo More

by davidperez7271
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz and Bradley Pouliot
Report | Print
October 29, 2021

Very organized and staff was willing to help enjoyed dealing with John Kanicki. Very forthcoming. More

by rj157@bellsouth.net
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kanicki
Report | Print
October 28, 2021

Ridiculous to send out a review request after my vehicle has been there for 4 weeks and I still have not gotten it back. More

by kglover04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collision
Report | Print
1
...
70
71
72
...
82