AutoNation Ford Lincoln Orange Park - Service Center

I have no complaints but in general service has dropped the past 2 years. Now that Dan Coburn and Tammy are not there(not to mention the long gone infamous Lance Lindsey up front!), coming there is not a p the past 2 years. Now that Dan Coburn and Tammy are not there(not to mention the long gone infamous Lance Lindsey up front!), coming there is not a priority to me. More

I was able to make an appt for maintenance and they were very professional and pleasant to deal with. very professional and pleasant to deal with. More

Wonderful experience with the service department and my advisor David made sure everything was taken care of. advisor David made sure everything was taken care of. More

Took my F150 in at 11:30a (had appointment) and was told it would be about 3 hours before it would be ready. At 4:30p I called repeatedly (never could get anyone on the line); finally, Service Advisor call it would be about 3 hours before it would be ready. At 4:30p I called repeatedly (never could get anyone on the line); finally, Service Advisor called me (around 5:30) to let me know one of their machines was down and it would be the next day before I could get truck. Also, several times I told SA that the oil change should not be charged because I bought a 10-oil change package when I bought the car. I was still charged for it. He said he would have it credited; it never was. I just called back (week later) and asked them to credit it (hopefully I won't have to call again). Overall, the experience was very disappointing More

They were all really nice when I went in but I could not get ahold of anyone for a whole week, I called multiple times for multiple days and never received a call back so I finally just went and picked my c get ahold of anyone for a whole week, I called multiple times for multiple days and never received a call back so I finally just went and picked my car up. More

If it wasn’t for the service advisor, service tech and greeter at the front deck; I would give only one star. Service department was great however, the salespersons aren’t helpful at all. Because of their greeter at the front deck; I would give only one star. Service department was great however, the salespersons aren’t helpful at all. Because of their lack customer service, willingness to simply greet and inquiry when I was walking around the show room floor the dealership lost out on a potential buy and trade-in. More

Had an appointment for oil change and tire rotation was checked in Diane got me in and out. Thanks checked in Diane got me in and out. Thanks More

David was awesome! He made sure that I was taken care of and he addressed any concerns that I had. and he addressed any concerns that I had. More