AutoNation Ford Lincoln Orange Park - Service Center

Call the dealer team , service and sales were helpfull. They all made me more informed about my car. I left felling good about my time in your dealership. They all made me more informed about my car. I left felling good about my time in your dealership. More

Renae took great care with my service request. She answered my questions and concerns and was diligent and expedient in finding the answers. She answered my questions and concerns and was diligent and expedient in finding the answers. More

Ranae was very friendly and helpful in finding me the correct part the first time in a timely matter. Thank you… correct part the first time in a timely matter. Thank you… More

Ranae was exceptional with this service visit. My car went in at the appointed time. She looked up any outstanding recalls and explained the results. It is a friendly and professional place and I My car went in at the appointed time. She looked up any outstanding recalls and explained the results. It is a friendly and professional place and I won't hesitate to continue to utilize them. More

The people at this location was the rudest most unprofessional people ever, they talk rudely about their own staff, they broke a lug cap and said they could not rotate our tires unless we bought 31 unprofessional people ever, they talk rudely about their own staff, they broke a lug cap and said they could not rotate our tires unless we bought 315.00 dollars worth of lug nuts, so needless to say I did not, I bought some for 40 dollars someplace else. No one wants to help you they are not friendly at all and actually treat you as if they want you to leave, and that goes for the service department and the parts department, I had asked how much a battery was from the service dept he did not know so I asked the parts department he said he don’t know because that’s done in service, they do not either read the computer screen or do not communicate, I don’t know, but they had no idea after I spoke to one guy on the phone that I had a service plan. They tried to charge me for it, If I didn’t have a free oil changes I would never go back. I love my ford truck and car, but their service departments, this one and one other I can speak of, needs to take customer service lesson. And that’s just sad More

Service tech was inefficient and communication skills very poor, otherwise service was lengthy but acceptable. very poor, otherwise service was lengthy but acceptable. More

Great service and won’t steer you in the wrong direction with bs or anything with bs or anything More

Very good service tech. Matt was efficient and polite. Good overall service. Took awhile but all worked out Matt was efficient and polite. Good overall service. Took awhile but all worked out More

The dealership staff was friendly and prompt with getting me in and out in a timely manner. My service adviser was excellent and went out of her way to help me with a couple of issues I was having. Great job me in and out in a timely manner. My service adviser was excellent and went out of her way to help me with a couple of issues I was having. Great job! More

Easy to schedule, service done correctly and promptly, service advisors always keep you informed of the progress of the repair. service advisors always keep you informed of the progress of the repair. More