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AutoNation Ford Lincoln Orange Park - Service Center

Jacksonville, FL

4.6
816 Reviews

816 Reviews of AutoNation Ford Lincoln Orange Park - Service Center

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April 22, 2022

I was greeted with a pleasant smile from a very nice attendant and she offered an affordable way to replace my windshield. My service advisor was just as pleasant. He gave me a estimated time for servi More

by lilpres8145
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Thomas
Apr 24, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2022

They are struggling with loaners and keeping workers but good customer service and communication. I have only delt with their service department so far. More

by NM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbie
Apr 25, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2022

charged me for parts that I did not need told me they were bad when I installed them the day before More

by wesleybailey94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Issac and dianna
Apr 24, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 270-9943 to discuss what we can do to help.

April 21, 2022

Setting up the service appointment was simple and the drop-off was handled without delay. I had to call to find out if my truck was ready late in the afternoon, but the pickup and checkout process was q More

by ed_fogg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee
Apr 24, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, We are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Ford Orange Park and we hope to be of service again in the future.

April 21, 2022

At 102,000 miles I needed my oil change, new spark plugs,engine coolent changed. Great job done on all. More

by lonnie492001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
1614 RIAN BUCKMAN
Apr 24, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 20, 2022

I've been buying vehicles and having them serviced here since 2006. That alone should tell you that I'm pleased with this dealership. Anyone else would probably give tgem five stars. I feel that tgere i More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Apr 23, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Orange Park. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 20, 2022

I was very happy with my service although it was longer than expected but pleased. More

by barbaraharnage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rian
Apr 20, 2022 -

barbaraharnage responded

I would very much use the Autonation service again. Very personable and respectful. This was my second time using Autonation service since moving from Washington state. Thank you for your service

April 20, 2022

David in service was very helpful and listened to our needs. Thanks for your help. More

by Barrywillsrealtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Apr 23, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello David, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Orange Park! Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2022

This is the best dealership I have ever been to. My husband and I get our Fords serviced there and I can only say that I would go nowhere else. More

by j_timmany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isacc
Apr 22, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Apr 22, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2022

The employees we dealt with were very friendly and our service was done in an appropriate amount of time. More

by bigmack2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbi
Apr 21, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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