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AutoNation Ford Lincoln Orange Park - Service Center

Jacksonville, FL

4.6
816 Reviews

816 Reviews of AutoNation Ford Lincoln Orange Park - Service Center

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October 31, 2022

Everyone at the dealership was very professional, courteous, and got right to work on my truck. The Waiting run was very clean, and comfortable, they had my truck completed, in a timely manner. The p More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Richard, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Nov 07, 2022 -

Richard responded

I will return for my service needs, great dealership

Nov 08, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Richard, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 28, 2022

Excellent service. Fixed my truck. They kept in contact with me by text which I liked More

by Mizell007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 04, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 28, 2022

I asked for appointment due to living in another county, I was assured I had one. Arrived and not one person was aware of my appointment. This dealership has the worse set up for customers arriving. Serv More

by Marsha
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
David. In parts outstanding
Nov 04, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Marsha, thank you, for reaching out to us. Your opinion plays an integral part in our customer service. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (904) 372-8639 -- we hope to hear from you soon.

October 28, 2022

Great Service was provided and the part to be repaired was found and service was completed. More

by vlshorts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't have info
Nov 04, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

October 28, 2022

Service rep was good but I wish there was more communication on what was happening More

by Swaggysponge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Nov 04, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Orange Park take our reviews very seriously. Feel free to stop by if you ever need any more help.

October 28, 2022

Had my Taurus checked out due to a problem I was having. Service advisor Matthew Holmes was polite and professional. He listened to what I had to say, had the car checked for only what was necessary. Issue More

by vmil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Holmes, Lisa Parasrami
Nov 04, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Vmil, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 28, 2022

The Service rep on the phone was both polite, professional, and helpful. The repairs were done in the timeframe promised, and to my satisfaction. Even given the Military Discount. In spite of More

by Moosedownrange
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 04, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 28, 2022

For years dealership has always been helpful and willing to serve the needs of my Ford trucks. As for sales they also have always helped advised and search for vehicles we have asked for. I highly recommen More

by Cpsuter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mat Holmes Service Advisor. Mat was great he provided a 5 star service
Nov 04, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We appreciate your recommendation of AutoNation Ford Orange Park and we hope to be of service again in the future.

October 27, 2022

Thank you for helping us on our trip to Florida,everone was so nice to us especially mr. Sweet your service manager More

by james4901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 03, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2022

Dealership is friendly, knowledgeable and stays in contact with the customer. Barbie Feagle is exceptional at her job. More

by Tashiad210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbie Feagle
Nov 03, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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