AutoNation Ford Lincoln Orange Park - Service Center
Jacksonville, FL
816 Reviews of AutoNation Ford Lincoln Orange Park - Service Center
Ashley was great. She greeted me by name in the service arrival area and and quickly processed my paperwork with a full explanation. She greeted me by name in the service arrival area and and quickly processed my paperwork with a full explanation. More
Dropped my car off for service and the gentleman clearly did not want to be at work nor deal with my car. He was rude and very quick to get me out the door without listening to me about what all I was needi did not want to be at work nor deal with my car. He was rude and very quick to get me out the door without listening to me about what all I was needing for my car. This isn't the first time I have had issues with this service department, but it is the last time since I will never come back to this dealership again. More
First let me say the sales team and finance team are the best here. But the service department is the worst. 2 times I have brought my truck in for service and no one ever calls me to update me. I have to c best here. But the service department is the worst. 2 times I have brought my truck in for service and no one ever calls me to update me. I have to call and find out for myself and for me it always takes longer than it should. If I drop my truck off at 7am and it can not be looked at that day, why do you have appointments? 2 days to even check it to tell me what is wrong. If I did not have the auto nation warranty I would take my truck to another dealer. More