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AutoNation Ford Lincoln Orange Park - Service Center

Jacksonville, FL

4.6
816 Reviews

816 Reviews of AutoNation Ford Lincoln Orange Park - Service Center

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December 29, 2022

The recall appointment for my vehicle was handled very courteously and promptly. I was greeted as soon as I arrived in the Service Dept. and met with an advisor. The work was actually completed in less ti More

by Edge Owner
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Jan 02, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 28, 2022

Good service, nice people. Very dirty and unkept waiting area. Compared to competitors the waiting area and accommodations are poor. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service lady’s name started with an A, very helpful and professional.
Jan 01, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi Mike, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 28, 2022

I walked in service area first time at AutoNation Lincoln. No request appointment. My suv had problem with check engine light. Technical service helped. My suv fixed quickly. No wait. I were happy an More

by Meajax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Holmes
Jan 01, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jan 02, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi Meajax, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 27, 2022

Ashley, service rep, was great. My Ranger was in and out of there in less than an hour. Oil Change and new wipers plus some recall stuff. Thank You Ashley! More

by dheffner55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 28, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Dec 29, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 27, 2022

Supply issues terrible but range whitehead my advisor has kept me updated and tried hard to help. Very professional More

by terryden52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ranae whitehead
Dec 28, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Dec 29, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 27, 2022

Repairs are excellent, communication is very poor. Return phone call’s nonexistent to know when work will start and established time of completion. More

by Ed.dreaper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Hood
Dec 29, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we are deeply disappointed by your experience at AutoNation Lincoln Orange Park. If you are willing, please call our General Manager at (904) 372-8639 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Dec 29, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 270-9943 to discuss what we can do to help.

December 26, 2022

Absolutes worst. Service reps are very dishonest. A gauratee means nothing here. Please do not let my experience happen to you. This review will also ask me to provid More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Hook
Dec 28, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Jason, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 372-8639 to discuss what we can do to help.

Dec 28, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Jason, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at (904) 270-9943 so we can make your experience a positive one.

December 26, 2022

The staff was very courteous and professional. I appreciated their attentiveness to detail. I will continue to have my car serviced with AutoNation. More

by BeautifulVet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a man and lady that helped in service on Christmas Eve
Dec 28, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Dec 29, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

December 26, 2022

By far the best dealership in the area. Highly recommended it for all your needs. More

by tbondhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 27, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Lincoln Orange Park. Don't hesitate to call us if you ever need anything. Be safe on the road!

Dec 28, 2022 -

AutoNation Ford Lincoln Orange Park responded

We appreciate your positive review about your recent experience with us! We appreciate your recommendation of AutoNation Ford Orange Park and we hope to be of service again in the future.

December 23, 2022

The staff was great in every way of helping me and serving my vehicle.Also keeping me informed of the status of the service. More

by dannylyles0850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Dec 26, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Dec 27, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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