AutoNation Ford Katy

AutoNation Ford has been servicing my ford escape since relocating to Katy four years ago. They have delivered dependable service to keeping my car running with oil changes and brakes. relocating to Katy four years ago. They have delivered dependable service to keeping my car running with oil changes and brakes. More

Joseph and Abraham did a great job. They provided excellent service and were very knowledgeable about the vehicles. They provided us with all the information we requested in a timely They provided excellent service and were very knowledgeable about the vehicles. They provided us with all the information we requested in a timely manner. More

Excellent service. Excellent explanation. Take care of customers very well. Awesome service advisor. Listened to all my concerns. Excellent explanation. Take care of customers very well. Awesome service advisor. Listened to all my concerns. More

A disaster from the minute I tried to pay in cash and drove off the lot. There were promises, lies, no return phone calls. There is not enough room on this survey to tell the whole story. The car was sol drove off the lot. There were promises, lies, no return phone calls. There is not enough room on this survey to tell the whole story. The car was sold to me with serious electrical problems. After 6 months they promised a two-day fix. After two weeks it was finished yesterday, 11/08/22. I drove it home and to church this morning. So far so good. They did not give me a loaner or rental. Has been a hardship on this 86 yr old. Kudos to Justin W. Who started. The ball rolling and eventually Giovani R. I finally went with other persons with me as no one was listening to me. I am looking to sell the car as I do not trust to get on highway alone. If you want more details, look at my record. At least it will show in detail the work performed. More

It was a great experience, my service manager work hard to get my van back in good condition , he worked hard to get approval from warranty department for the repair under extended warranty. It takes long to get my van back in good condition , he worked hard to get approval from warranty department for the repair under extended warranty. It takes long to get my van back but it worth, it is driving like new. More

Steven Y. Is an awesome service advisor and kept me informed on the scheduled service and options. Is an awesome service advisor and kept me informed on the scheduled service and options. More

Autonation Ford continues to be a great dealership for keeping my Ford running good. I would use them again in the future. keeping my Ford running good. I would use them again in the future. More

it was a pleasure doing business with them. Felt like I deserved a better interest rate though. Felt like I deserved a better interest rate though. More

I had a great experience at AutoNation Ford Katy and working with Oscar Leyva was an absolute pleasure! Oscar is extremely patient, I never felt pressured to make a decision, and most importantly, a pro working with Oscar Leyva was an absolute pleasure! Oscar is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. I highly recommend this dealership. More

AutoNation Katy delivered liability and dependable service regarding except for a good clean car wash. Thank You service regarding except for a good clean car wash. Thank You More