AutoNation Ford Katy

The customer service is excellent and Derik form the sales team and his manager are very professionals, liked my visit there sales team and his manager are very professionals, liked my visit there More

The sales man was knowledgeable and polite. The dealership was clean. It was a as good experience The dealership was clean. It was a as good experience More

They were proficient and mindful of my time. When I asked for info on the Bronco I was interested in they sent it without the constant barage of phone calls, text messages and emails. They allow When I asked for info on the Bronco I was interested in they sent it without the constant barage of phone calls, text messages and emails. They allowed me to do things at my pace. More

Maurice worked with me to get me into a vehicle that would be the right fit for me and my busy lifestyle! I am glad to be able to praise the dealership and recommend them, Maurice and Auto Nation, at Ka would be the right fit for me and my busy lifestyle! I am glad to be able to praise the dealership and recommend them, Maurice and Auto Nation, at Katy Ford. More

Excellent service, I loved the agent's attention, professional and with good knowledge of the process professional and with good knowledge of the process More

Very helpful and answered any questions we had. Worked around our time availability which we appreciate. Worked around our time availability which we appreciate. More

Dropped my Truck off for some service work. Buddy is my Advisor, but was busy so Austin jumped in to get me taken care of. He had big shoes to fill as Buddy has always provided me with excellen Buddy is my Advisor, but was busy so Austin jumped in to get me taken care of. He had big shoes to fill as Buddy has always provided me with excellent Service. Overall, Austin did a good job. I would like to have a little more communication as the job progressed, but understand I'm not the only Customer with a vehicle in the Shop. I was a little surprised when picking up when it was completed and finding my tan colored all weather mat on the driver's side covered with grease. Austin was very apologetic when I showed him but I opted to take care of it myself. I would think there was some find of quality control before Re-Delivery. More

Dealer would not replace front spoiler underskirt that was torn about 8 inches in on left and right side, or drop 200 on the price because if it. Would only be a matter of time before the pieces were lon was torn about 8 inches in on left and right side, or drop 200 on the price because if it. Would only be a matter of time before the pieces were long enough to be run over by front wheels, tearing the entire skirt off and maybe damaging other parts of the front spoiler. He did remove it totally. Also, tried to plan ahead and came from credit union with a BlazeCheck for the car and found it wasn't accepted for some reason, so had to drive back downtown for a cashiers check. So spent most of the day just working to purchase it. By the time I returned with cashiers check, the car still wasn't prepped(fueled up, tags removed, windows cleaned). Another 1.5 hrs of waiting. Its like there was no trust I was actually going to finish the sale, even with great credit rating. More

Thank you for fast reliable service and care for our vehicle. Especially thank you to David in service. -Avery and Robert vehicle. Especially thank you to David in service. -Avery and Robert More

The Service Manager, Don, has helped me a few times and is excellent. He is very nice and sees to it that my Explorer is taken care of correctly and quickly. I stopped in for a problem without an appoint is excellent. He is very nice and sees to it that my Explorer is taken care of correctly and quickly. I stopped in for a problem without an appointment and he took my Explorer back himself and got it fixed in no time. I highly recommend him and the Service Department. More