AutoNation Ford Katy

Great experience. Great deal. Got much more than expected on my trade-in. Would buy from this dealer again. Great deal. Got much more than expected on my trade-in. Would buy from this dealer again. More

Joseph Gonzalez in service is amazing! My son bought his truck in August and it had a chipped windshield. The two guys that worked together to sell the truck had no idea what they were doi My son bought his truck in August and it had a chipped windshield. The two guys that worked together to sell the truck had no idea what they were doing regarding getting the windshield replaced. I spoke to Joseph at the gym and he immediately helped us rectify the problem and get a new windshield. Jospeh is a beast in the gym like he’s a beast in customer service at the dealership. This guy lifts more weight than anyone I’ve ever seen at the gym! I swear I think he’s a superhero in his spare time! I’d definitely buy another vehicle from Autonation if Joseph is an indication of the excellent service! More

Gunnar helped me choose the car that fit my needs, and the price was so good. The finance department helped me get a better loan rate. the price was so good. The finance department helped me get a better loan rate. More

Great experience, highly recommended. Diego and the finance person were professional and very accommodating. 5 stars. Diego and the finance person were professional and very accommodating. 5 stars. More

Very professional and great customer service! I highly recommend it, Austin was very friendly and helpful I highly recommend it, Austin was very friendly and helpful More

Had an excellent experience working with the whole team John and Neil are top notch. John and Neil are top notch. More

The folks were great to work with here. Kind and efficient. Would recommend, second vehicle purchased here. Kind and efficient. Would recommend, second vehicle purchased here. More

Maintenance was completed in a reasonable amount of time. Service agent was very pleasant and professional Service agent was very pleasant and professional More

Michael was great to work with. He worked hard to get me a fair price on my truck and made the whole process easy. I appreciated that he was straightforward and didn’t waste my time He worked hard to get me a fair price on my truck and made the whole process easy. I appreciated that he was straightforward and didn’t waste my time. I was able to get everything done and drive off with the truck the same day. He’s also just a really personable guy. If you go here, ask for Michael. More

Overall amazing service and very helpful staff, that alone was the reason I gave 5 stars. Derek was great to work with, very easy to talk to and work with to get the truck I was looking for, highly reco alone was the reason I gave 5 stars. Derek was great to work with, very easy to talk to and work with to get the truck I was looking for, highly recommend! However, the used truck had ~4 open recalls upon sale that I was not made aware of at sale and had to find out myself days later through the Ford app and other online sources. I understand the car is sold as is, and they are under no obligation to fix anything before sale, but it doesn't make my experience great having to go through multiple dealerships and not having the truck I just bought for ~3 days because of something that I had hoped the dealership would have handled before listing the vehicle. Still, Joseph was very helpful in providing a complimentary vehicle and consistent updates on the status of the repairs. More