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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,970 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,970 reviews

May 12, 2023

Sales personnel was great - the usual dealership experience, back and forth to the managers desk - but in the end they got the deal where it needed to be and all parties were happy. Post sales, I no More

by meck409
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek, Antoine
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May 16, 2023 -

AutoNation Ford Katy responded

We are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

Buddy, my service rep, was top notch. Highly recommend you use him if you go to this location for service / repairs. More

by ctmichalski11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy
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May 16, 2023 -

AutoNation Ford Katy responded

Thanks so much for the warm recommendation of the team here at AutoNation Ford Katy. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 12, 2023

Very professional and quick service and offer recommendations other services. I really like the video of services provided. More

by ktownsend10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickel Ouida
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May 16, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 11, 2023

David in Service really looked after me. Very knowledgeable and helpful. Work was performed quickly and expertly. More

by mfwuktx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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May 12, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

The service was fast and professional. I will always use AutoNation Ford Katy for my service. More

by charles.kelleyaia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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May 15, 2023 -

AutoNation Ford Katy responded

Hi Charles, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2023

The dealership is decent, the care we received from our salesmen was excellent! He was kind, didn’t rush us and explained everything in detail. More

by Ctellez1124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Beltran
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May 12, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your kind words and this wonderful review! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 10, 2023

Recalls service requests are always, "we will call when parts are available". They don't call and no service so far 2 out of 3 notices. 1 recall was addressed during a normal service, I think? More

by beauccb7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lewis
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May 13, 2023 -

AutoNation Ford Katy responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Katy take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8949 to discuss what we can do to help.

May 08, 2023

It was a very pleasant and painless experience for a new car purchase. I would send others to purchase a new vehicle here. More

by art.donovan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Reutlinger, Steve Drier, Imad Amarir
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May 10, 2023 -

AutoNation Ford Katy responded

Hi, we are very happy we could provide you with a positive experience! . Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

Excellent repair service and attention to maintenance for me. Buying fourth vehicle from Autonation Ford Katy More

by jhendrix1706
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Algenis Correa
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May 10, 2023 -

AutoNation Ford Katy responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

Great service and great people that do awesome work. Reasonable prices for quality workmanship.Very polite and courteous in the cashier department. More

by wlayman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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May 11, 2023 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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