Back

AutoNation Ford Katy

Katy, TX

4.5
1,970 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
Contact Dealership

20777 Katy Freeway

Katy, TX

77450

Directions

By Type

Showing 1,970 reviews

June 01, 2023

Fast, great customer service . It was my first time and I had a great experience More

by maravilla12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lewis
Jun 05, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 31, 2023

The salesperson Cecil Fontenot was an excellent sales guy. He kept me informed throughout the process because I had to order my vehicle. He also gave me a great deal and it was ten thousand less than wha More

by jhammock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecil Fontenot Jr
Jun 05, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2023

Great Service ! !! And Quality From You Partners It’s. Comfortable Place To Wait For You Truck O Car More

by Ramon
Recommend Dealer
Yes
Employees Worked With
Mr Roberto
May 31, 2023 -

AutoNation Ford Katy responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 26, 2023

Service was decent. I never had to go to the shop once and was able to communicate with the team just fine. More

by Haily Gay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 30, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

Waited for my vehicle to get serviced at a reasonable time. I was even able to have a spot to bring in my laptop to work. More

by michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickel Ouida
May 30, 2023 -

AutoNation Ford Katy responded

Hello Michelle, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

This was my first visit after purchasing a used vehicle from another dealer. The service I received was quick but detailed. Everyone was extremely friendly. More

by smatthewson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
May 30, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 24, 2023

After another dealer kept our car for almost a month (bad experience) we brought it here, it was a pleasure to do business with a GOOD service dept. Service advisor Steven Yee was prompt & nice to us from th More

by J S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Yee
May 29, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 23, 2023

Buddy, the service advisor was quick and efficient in getting the truck checked in for the recall work. He contacted me as soon as the work =was completed in a very timely manner and when I picked it up More

by cmyers3667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy Godfretsen
May 25, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 23, 2023

The service advisor was quick and efficient. Work was done so fast and very efficient. More

by nerveine_ouida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickel Ouida
May 25, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 26, 2023 -

nerveine_ouida responded

The service advisor was quick and efficient. Work was done so fast and very efficient. I would suggest AutoNation Ford Katy to my friends.

May 22, 2023

Great customer service. My service representative Mike was great, very friendly and knowledgeable. I will always trust Ford to service my Ford Mustang More

by Lyndajane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 25, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
36
...