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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,970 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,970 reviews

July 12, 2023

Gio in the service department always makes sure our 3 Ford vehicles are taken care of. More

by Tanya Castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
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Jul 17, 2023 -

AutoNation Ford Katy responded

Hi Tanya, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 12, 2023

They were very accommodating and walked me through all the information before starting my service. More

by nikkeyjacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jul 17, 2023 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 10, 2023

The sales associates were polite, kind and able to answer all questions. They made sure our experience was a good one. More

by Erica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Beltran
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Jul 13, 2023 -

AutoNation Ford Katy responded

Hi Erica, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 10, 2023

We received a great service from sales associate Cecil Fontenot. A personal attention he was thoughtful enough to explain us all the car features and how to use the app. Totally love FORD! More

by kvaldes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecil Fontenot
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Jul 13, 2023 -

AutoNation Ford Katy responded

Hi Kvaldes, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 08, 2023

Aftermarket dept was great. Really appreciated how fast the work was completed. Would recommend again. More

by waknuppel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, in aftermarket dept.
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Jul 12, 2023 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 07, 2023

Mike Oueida at the Service department did a great job helping me out to understand what sort of work the car needs and why it's necessary. Great customer service! More

by Ibrahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Oueida
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Jul 11, 2023 -

AutoNation Ford Katy responded

Hi Ibrahim, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 06, 2023

Always very helpful and a pleasure to deal with. Everyone is friendly and professional. Will be my dealer of choice for all future maintenance More

by Spshollar@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
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Jul 11, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 06, 2023

They did not fix the items they said they would fix before I bought the Raptor. They did not even give me the old code to use the keyless entry or to reset it so that I coul enter a new keyless entry c More

by ssp7rn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian, Danny
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Jul 11, 2023 -

AutoNation Ford Katy responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (281) 305-8949 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

July 05, 2023

Very welcoming team Also beautifully clean Nice and cool Didn’t take forever to do the deal More

by Vicki
Recommend Dealer
Yes
Employees Worked With
Cecil Fontenot, Oscar Wong
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Jul 06, 2023 -

AutoNation Ford Katy responded

Hello Vicki, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 05, 2023

Esteban is extremely helpful and responsive. Took my needs into consideration and found exactly the truck I was looking for. More

by coachkeith1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esteban Arze
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Jul 06, 2023 -

AutoNation Ford Katy responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

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