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AutoNation Ford Katy
Katy, TX
1,970 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,970 reviews
August 14, 2023
They always appear too busy to greet or direct you upon arrival. Also conflicting comments from rep at service and from rep taking phone appointment for service. arrival. Also conflicting comments from rep at service and from rep taking phone appointment for service. More
by Rhonda
Employees Worked With
Can’t remember
August 12, 2023
This dealership was to the point. The people we encountered were courteous. I was impressed with them taking the time to reach out to me when the vehicle I was looking for came availa The people we encountered were courteous. I was impressed with them taking the time to reach out to me when the vehicle I was looking for came available! More
by amyin04
Employees Worked With
Oscar, Melvin
August 12, 2023
The senior sales consultant, Demi Williams, was excellent in explaining all the features on the new vehicle. He went above and beyond is making sure we understood, were pleased with the new truck and also h in explaining all the features on the new vehicle. He went above and beyond is making sure we understood, were pleased with the new truck and also helped with setting up after-market service. More
by buyers12
Employees Worked With
Demi Williams, Antoine Price, Robert Reck, Steve Drier
August 11, 2023
Best pricing I found. Easy buying experience. One price, no haggling. Car was advertised and I bought it before all service items were completed. Now on my 3rd week wait Easy buying experience. One price, no haggling. Car was advertised and I bought it before all service items were completed. Now on my 3rd week waiting for a part to complete service items. But they have provided a loaner for the interim. More
by jim.hale
Employees Worked With
Massine, Jaime
August 09, 2023
Great service. Everybody I have interacted with from sales to service has been wonderful to deal with. Everybody I have interacted with from sales to service has been wonderful to deal with. More
by darrylrajabi
Employees Worked With
James Rodriguez, Steve Drier, Jaimie Rojas, Gio in service
August 04, 2023
Had my SuperDuty diesel pickup in service for replacement of 2 Motorcraft batteries that failed within the free replacement warranty period of less than 36 months. Testing was performed on the batteries and of 2 Motorcraft batteries that failed within the free replacement warranty period of less than 36 months. Testing was performed on the batteries and they failed and were replaced in accordance with the warranty. The process took place as Mickel explained that it would. More
by lsufan4065
Employees Worked With
Mickel Quida
