Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Ford Katy
Katy, TX
1,970 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,970 reviews
September 01, 2023
We went to get a new maverick and the finance manager Robert Reck help us with the paperwork he keeps asking us questions about the warranty or vehicle protection and we declined ask only for Gap. He wen Robert Reck help us with the paperwork he keeps asking us questions about the warranty or vehicle protection and we declined ask only for Gap. He went ahead and add the product without our consent and falsified our signature, he never gave us copy of the paperwork and he told us he will email the paperwork later never happened, we find out a month later about the issue and it was a hassle to have that corrected, no one taking responsibility from the big issue like it was nothing when we complained with the finance director. Be careful doing business with this dealership. More
by Luissy
Employees Worked With
Robert reck
August 31, 2023
From start to finish the team at AutoNation made it a pleasant experience. I would absolutely do business with them again and highly recommend them. pleasant experience. I would absolutely do business with them again and highly recommend them. More
by Mvelez128
Employees Worked With
Carlo & Rod
August 30, 2023
Went out of their way to help me drive off in a new 2023 Ford Maverick. Stanley Cooper was very helpful as well as Robert Reck. Thank you. Ford Maverick. Stanley Cooper was very helpful as well as Robert Reck. Thank you. More
by pcindy82
Employees Worked With
Stanley Cooper and Robert Reck
August 30, 2023
I trust AutoNation and I believe they are committed to providing the best customer service possible. From the minute my Service Advisor, Mickel Ouida, greeted me, I knew he was going to do everything pos providing the best customer service possible. From the minute my Service Advisor, Mickel Ouida, greeted me, I knew he was going to do everything possible to insure I received the service I needed. More
by AnnH
Employees Worked With
Mickel Ouida
