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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,971 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,971 reviews

September 18, 2023

Took care of my car and made sure I was out in a timely manner! More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
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Sep 22, 2023 -

AutoNation Ford Katy responded

Hi Sara, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 15, 2023

Always have had great experiences at this dealership whether it is with service or with sales. Daniel, Randy & Mario in the service department are very helpful and attentive. More

by jennadeane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Randy, Mario
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Sep 19, 2023 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2023

Great and professional personal with real good knowledge of the business and attention on all his specialties More

by Jorge Bejarano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael A Munevar
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Sep 17, 2023 -

AutoNation Ford Katy responded

Hello Jorge, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 14, 2023

Took my car to the service dept on a Monday for 2 vehicle part recalls and was told it would be ready the following Wed or Thurs. I assumed it would be a week but my car was ready the very next day! Very hap More

by BC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
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Sep 18, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 14, 2023

Needed to replace a dead battery. They had the replacement and took care of me as soon as possible. More

by rssig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T.L, Magee
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Sep 18, 2023 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

September 13, 2023

The service clerk was polite and interested in my needs as it relates to my vehicle. More

by jaymaelae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David C
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Sep 16, 2023 -

AutoNation Ford Katy responded

Hi, we really appreciate your feedback! Drive safe, and we'll see you on the road.

September 12, 2023

Had a great and nice experience with my dealer Daniel. He was very knowledgeable and kept me in the know about my car. Really great job with my car. More

by Asia Hood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Sep 12, 2023 -

Asia Hood responded

Had an amazing time with them!

September 11, 2023

Came in for oil change. I was charged for washer fluid concentrate and when I pulled away, I cleaned my windshield and low washer fluid indicator came on. Popped hood and t More

by gonzo8843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
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Sep 16, 2023 -

AutoNation Ford Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 305-8949 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 11, 2023

Easy to make appointments, service employees patient and explain the process, waiting areas clean. I always return here for service. More

by rosemary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Yee
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Sep 15, 2023 -

AutoNation Ford Katy responded

Hi Rosemary, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

September 08, 2023

Great service, person in charge of helping was really great, he explained the service needed and always tried to help More

by samuel.gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the name, great person
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Sep 12, 2023 -

AutoNation Ford Katy responded

Hello Samuel, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Sep 12, 2023 -

samuel.gomez responded

Great service

Sep 12, 2023 -

samuel.gomez responded

great service

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