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AutoNation Ford Katy

Katy, TX

4.5
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,973 reviews

December 05, 2021

Great buying experience. My salesperson kept me informed for the 18 month wait for my bronco to be delivered. More

by Willidd50
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Anderson
Dec 08, 2021 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

December 04, 2021

has the best service department, and time a a a a a a a a a a More

by AZALDEGUI69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i dont remember
Dec 06, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2021

My sales person, James Mainer, Jr. was easy to talk with and he was very helpful. Also, George Fielding, in F & I, was courteous and attentive during this sales process. My overall experience was great. More

by hugo.pena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mainer, Jr. & George Fielding
Dec 06, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2021

AutoNation has the best service department I have ever experienced. I could not be happier with the service I was provided. I believe the quality of service has to do a lot with their manager Henry Sanche More

by jtorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Sanchez and David Corvin
Dec 06, 2021 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2021

Had brake recall work done on our Ford Edge. Work was done promptly but brakes squeal now. If brake pads needed to be replaced wouldn’t the mechanic have advised us? We are a one vehicle couple. It’s n More

by Katy Mi-Mi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 06, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2021

Great buying experience but getting Ford Pass points owed for buying bronco was very difficult More

by Willidd50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Anderson
Dec 06, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2021

Not satisfied , issues were not addressed properly and I had to return to the dealership to get them addressed More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark
Dec 06, 2021 -

AutoNation Ford Katy responded

Hi Jake, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8949 to discuss what we can do to help.

December 02, 2021

Our sales guy Richard Baxley, was very attentive and helpful. We appreciate all your time and patience. More

by gabrielayhagtz96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Baxley
Dec 06, 2021 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 02, 2021

Javier Delgado is a great guy and great sales man.Great Javier Delgado is a great guy and great sales man. Great Experience overall. Nice dealership. More

by MARIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAVIER DELGADO
Dec 06, 2021 -

AutoNation Ford Katy responded

Hi, Mario, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 02, 2021

I like the salespeople we have dealt with both times. I feel I got a fair trade in amount. Finance is what took a bit long . But at the end of the deal we are happy with our purchase. More

by Mike benitez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Delgado
Dec 06, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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