AutoNation Ford Katy

Efficient serviceHad appointment with one advisor who Efficient service Had appointment with one advisor who was tied up; James Thompson jumped in and got me started Quick turnaround, and he found rewa Efficient service Had appointment with one advisor who was tied up; James Thompson jumped in and got me started Quick turnaround, and he found rewards to use for invoice and reduced my balance More

Absolutely the worst and most disorganized dealership from which I've ever purchased a vehicle. Unfortunately with supply chain issues, they were the only ones who had the vehicle best fitting my needs from which I've ever purchased a vehicle. Unfortunately with supply chain issues, they were the only ones who had the vehicle best fitting my needs or I would have walked - and I almost did. Between mixing VIN's and misquoting a purchase offer, offering an initial low ball on my trade, and the disrespectful attitude of Mike L. the sales manager when I articulated intelligent points in the negotiation, everything with these folks was work on the buyer's behalf. If you can avoid this dealership, save yourself the exhaustion of buying from them and go elsewhere. More

Wonderful experience with Michael M. and Autonation! I'm loving my brand new truck and appreciate the kind service! loving my brand new truck and appreciate the kind service! More

Very easy process from finalizing paper work to delivery ran real smooth for everybody and parted ways happy that we had done the deal ran real smooth for everybody and parted ways happy that we had done the deal More

I was pleasently surprised when I was matched up with a salesman, Ryan Davis, who actually answered all my questions about Ford F150 & F250's. He was extremely helpful in finding what I wanted and made gre salesman, Ryan Davis, who actually answered all my questions about Ford F150 & F250's. He was extremely helpful in finding what I wanted and made great advisements toward finding a truck that met my needs. Mr. Davis knows the products he sells! Outstanding service by Ryan Davis, as well as Car Sales Manager, Steven Medsger. The only downside to my experience was dealing with CFS Manager, Athsham Qamar who almost killed the deal. He was a hard-sell finance manager who would just not take no for an answer. Had I not found the truck I wanted, which was hard to find, I would have walked off the lot! More

It was a pleasant experience working with Brayson and Jake. I will refer anyone to them. Jake. I will refer anyone to them. More

It was very clean and had a big area where customers can sit and watch television and buy snacks. sit and watch television and buy snacks. More

This dealership location does a great job servicing my car and providing excellent customer communication. car and providing excellent customer communication. More

The dealer does a great job on servicing my truck for the last 3yrs, they also provide excellent customer communication. last 3yrs, they also provide excellent customer communication. More

Service rep. Armando did a great job. I called other dealers to look at my transmission and was told I’d have to wait weeks to get in line to evaluate the problem. I had my truck towed to Katy Ford. Ar dealers to look at my transmission and was told I’d have to wait weeks to get in line to evaluate the problem. I had my truck towed to Katy Ford. Armando diagnosed the problem, he told me the part was difficult to find due to supply cashing issue. He was honest and upfront. Some how he got the part earlier than expected and they installed it that day. Thanks to them I didn’t have to rent a car for another week. The have my business now. I live in midtown and plan to drive to Katy for any future repairs More