AutoNation Ford Katy

Richard Baxley was my sales guy. I was negotiating via text after leaving Joe Myers. We agreed on a price and then I made an appointment to come in person to test drive. Next thing I know the price jumped text after leaving Joe Myers. We agreed on a price and then I made an appointment to come in person to test drive. Next thing I know the price jumped up by $500. So I send him screen shots of our conversation and he claims he mistyped. Ok so that happens. But then he looks at the car and the seats are leather (ugly black and purple leather) so again the price jumps up. So I cancel the appointment and he finds another car the had cloth seats and the price range is within my budget. But now he tells me someone is coming for the car so first come first serve... This is obviously a scare tactic so I stop interacting with him. Hours later he sends me a picture of the keys and asks if I'm coming. I say no because he had someone else going up there. He then admits no one else is coming for the car. When I arrive he's deflated, lazy and tells me there's a wait for the finance guy. So I leave to go to Starbucks and tell him to call me when the guy is ready. Finally I talk to Alistair who, even though it's late in the evening evening, has energy, creates some commrodere and knows his cars and trucks. I actually enjoyed going over the warranties with him and laughed a lot. It didn't take long and he gave my a pink liscence plate for my sister. Richard your lame, Alistair you're cool. More

Demi’s help during the buying experience was amazing!! If you are in the market for a new or used vehicle ask for Demi. you are in the market for a new or used vehicle ask for Demi. More

I had a good experience with the dealership as well as my sales associate, Demi Williams. sales associate, Demi Williams. More

I had a very good experience when I had my vehicle serviced and all my questions were answered. serviced and all my questions were answered. More

good morning very good service and attention I congratulate the staff who make everything possible Thank you congratulate the staff who make everything possible Thank you More

Everything about the car buying experience was low pressure. The salesman was knowledgeable and helpful. pressure. The salesman was knowledgeable and helpful. More

David was very helpful assisted with what I needed . He explained what was going to be done on this visit how long it was going to be. I requested the shuttle to be dropped off. it was only about an hour explained what was going to be done on this visit how long it was going to be. I requested the shuttle to be dropped off. it was only about an hour or two later received call, car was ready. price was reasonable. More

They had the car I wanted at a fair price. I got a great deal on my trade and walked away happy with no hassle. deal on my trade and walked away happy with no hassle. More

Very helpful and got the repairs done quickly. Very good experience overall. Will definitely use them in the future experience overall. Will definitely use them in the future More

A good place to buy used or new cars. Their inventory is very impressive. Give them a shot! very impressive. Give them a shot! More