AutoNation Ford Katy

Great service. Robert was helpful as usual, always looking to go the extra mile to make sure everything is ok. looking to go the extra mile to make sure everything is ok. More

Tom was caring and honest. My first time there and will come back for future maintenance come back for future maintenance More

Talk to Cecil to order a no bs guy who keep his word and knows his buissiness knows his buissiness More

Mike in the Service Department was awesome! He took very good care of me and my truck! I will continue to use him as my Representative! Thank you Mike! good care of me and my truck! I will continue to use him as my Representative! Thank you Mike! More

I ordered an F-150 in 2021. This is the third vehicle I have purchased from AutoNation. The build and delivery of the F-150 was delayed by the chip shortage and I ended up getting a 2022 model at no addit have purchased from AutoNation. The build and delivery of the F-150 was delayed by the chip shortage and I ended up getting a 2022 model at no additional charge due to the excessive wait time. Ryan Davis in Internet Sales did an outstanding job of assisting with my order, representing me with Ford and keeping me informed of progress at every step of the way. Ryan went above and beyond in delivering outstanding customer service and I could not have been more pleased when I finally took delivery of my new F-150 last week. It was well worth the wait. Dustin Curry also did an outstanding job of helping us through the financing and title transfer process. He was extremely knowledgeable concerning warranty and service options and was very professional in guiding us through the process. In the Autogear department we received excellent customer service from Eugene Bryant and Steve. They answered all our questions and Steve provided an excellent demonstration of the Ford Bed Cover they installed. In summary, the AutoNation employees I dealt with did a fantastic job and I could not be more pleased with the service I have received. More

Gunner from AutoNation Ford Katy was very patient and nice. He helped me through out the process of trading and buying a truck. It was a great experience overall.. nice. He helped me through out the process of trading and buying a truck. It was a great experience overall.. More

The representative in the service department are very polite and courteous. The give information on my vehicle when it is work is needed. polite and courteous. The give information on my vehicle when it is work is needed. More

My service manager Mark was a good honest guy and got the service done well before I expected it. Only bad thing was they don't give loaners on recall service, which sort of sucks. service done well before I expected it. Only bad thing was they don't give loaners on recall service, which sort of sucks. More

Great service experience - Giovanni R always takes great care of me. Check-in & Check-out were a breeze. Wait time was around an hour for the oil change & tire rotation. Only one issue, Tire pressure was no care of me. Check-in & Check-out were a breeze. Wait time was around an hour for the oil change & tire rotation. Only one issue, Tire pressure was not checked - My Ford app alerted me after I left the dealership that my tires needed air - They were between 27-29 psi. More

Salesman was knowledgeable and dedicated to Ford, very professional and seasoned salesman. I am in the process of ordering another Bronco through Christian. professional and seasoned salesman. I am in the process of ordering another Bronco through Christian. More