Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,971 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
Contact Dealership

20777 Katy Freeway

Katy, TX

77450

Directions

By Type

Showing 1,971 reviews

February 07, 2022

The worst sakes manager I have ever met. A limp, sweaty hand shake… first clue! More

by Qlaceyt
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr Cooper and sales manager
Report | Print
Mar 11, 2022 -

Qlaceyt responded

I bought a vehicle with the full warranty and an extended warranty. I had to return the car in four days with several oil leaks and transmission problems. The sales manager said they would not fix it because it would cost them to much. I was told to figure out my own way home and when I asked for my refund (I paid cash) they said it would take several days. I was sent an email from the manager asking about our satisfaction. The email said good or bad let them know…. I let them know how bad it was in an email and no one ever responded.

February 07, 2022

David was great and handling my service needs cost was a bit expensive and i would use another service provider if not under warranty More

by mark.robicheaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
david corbin
Report | Print
Feb 10, 2022 -

AutoNation Ford Katy responded

Hello Mark, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

February 07, 2022

Our Service Writer was polite and listened to our concerns. The work was done in a timely manner. More

by debbie_haver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Magee
Report | Print
Feb 10, 2022 -

AutoNation Ford Katy responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

February 07, 2022

This was my second purchase from this dealership. Online they had a vehicle I was interested in More

by Iamnhale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin first then Michael
Report | Print
Feb 10, 2022 -

AutoNation Ford Katy responded

Hello, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

February 07, 2022

Everything went perfectly and the customer service was excellent!! Daniel communicated everything throughout the process and the wait was minimal. More

by wmcjr40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel D'larenti
Report | Print
Feb 10, 2022 -

AutoNation Ford Katy responded

Hello, thank you for taking the time to share your feedback with us. We are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

February 07, 2022

I was able to get my vehicle in and out fairly quickly, especially considering this is a dealership. More

by Jmames94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Feb 10, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 06, 2022

It's always a great experience at AutoNation Ford in Katy! We still love our Bronco Sport after buying it a year ago, and the service at AutoNation Ford Katy is always excellent! More

by MikeM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
Feb 08, 2022 -

AutoNation Ford Katy responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 05, 2022

Service Department good day in & day out. Salesman on my purchase was helpful. Stayed in touch during the order/build prop. More

by darrell313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Davis
Report | Print
Feb 08, 2022 -

AutoNation Ford Katy responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 05, 2022

Had a great buying experience for my last 3 vehicles with AutoNation Ford Katy. Transactions went smooth and fast. I felt like I was treated with respect and they were honest and upfront with the vehicle pri More

by christopher.a.cote
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Greater
Report | Print
Feb 08, 2022 -

AutoNation Ford Katy responded

Hi Christopher, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

February 05, 2022

They will not negotiate, the price you see is the price. Some may like that, but I like to haggle. More

by Clint
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice hunter
Report | Print
Feb 08, 2022 -

AutoNation Ford Katy responded

Hello Clint, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

1
...
142
143
144
...
198