AutoNation Ford Katy

This was our first Ford purchase using AutoNation and I have to say they our salesman was very friendly, extremely helpful and made the whole buying process easy. Everyone employee we came across was eager have to say they our salesman was very friendly, extremely helpful and made the whole buying process easy. Everyone employee we came across was eager to assist. I would absolutely return to this dealership for my next automobile purchase. More

Salesman was supposed to get me reimbursed for a faulty headlight on car purchased. I’ve reached out exclaiming this with a receipt that I had to pay for myself. Cause if I hadn’t the car wasn’t safe to d headlight on car purchased. I’ve reached out exclaiming this with a receipt that I had to pay for myself. Cause if I hadn’t the car wasn’t safe to drive after dark. Still waiting to hear back on this matter!!! More

Saw a great deal on a slightly used 2021 F250 (under 16k miles) and contacted AutoNation. Set up an appointment with Aaron who was outstanding from the minute we arrived at the dealership. No add-ons to t miles) and contacted AutoNation. Set up an appointment with Aaron who was outstanding from the minute we arrived at the dealership. No add-ons to the advertised price and a more than fair trade-in allowance on the vehicle I traded. Best car buying experience ever. Aaron followed up after the sale to ensure I was happy with my purchase. I highly recommend AutoNation and especially Aaron to all who enjoy being treated as a valuable customer prior to and after the sale. More

Richard Baxley was a wonderful sales person to work with during our new vehicle buying experience. He was courteous, professional, friendly and very knowledgeable of his vehicles. He always went above an during our new vehicle buying experience. He was courteous, professional, friendly and very knowledgeable of his vehicles. He always went above and beyond to ensure he had answered all our questions and requests. After the purchase, he extended his service to us as well - he stated "My job didn't end when you left the store". His level of service is outstanding. More

Great job by Autonation Ford Katy. The service adviser I had signed up with was out that day so Randy took care of me and my Ford Escape. I brought it in for an oil change/tire rotation service but it turne had signed up with was out that day so Randy took care of me and my Ford Escape. I brought it in for an oil change/tire rotation service but it turned out my vehicle was in need of new tires. After picking out the tires for the car, I decided to wait for the few hours it was supposed to take. After about an hour, Randy came up and offered me a loaner vehicle to take home because the tires had to come from another site and the service would be taking significantly longer. I was given a beautiful Ford Expedition to drive back home and use for the afternoon until my car was ready. I really appreciate him going the extra mile for me. I have always had excellent service at AutoNation Ford and this is my first Ford vehicle but I plan to stay loyal to Ford for my future car needs. Thank you so much! More

Always professional and respectful of my time. Very informative and communicative team. The new walk around software that shows the work they recommend is awesome informative and communicative team. The new walk around software that shows the work they recommend is awesome More

Bought our flex a year ago and had a great experience and actually got a great deal. On a trip to Tennessee a trim piece flew off. Upon return we took it in and they replaced it under warranty and even and actually got a great deal. On a trip to Tennessee a trim piece flew off. Upon return we took it in and they replaced it under warranty and even shuttled my wife home and picked her up when it was done. Top notch service! More

I finally picked up my 2022 Bronco Wildtrak. It was a long drawn-out process due to the supply chain issues and the initial roll-out of the Bronco, but my Salesman, Sam Hoehne, did a great job of keeping long drawn-out process due to the supply chain issues and the initial roll-out of the Bronco, but my Salesman, Sam Hoehne, did a great job of keeping me informed when he had info available from Ford. I have done business with them for a long time. They are fairly no-nonsense with respect to pricing and support you well. As for the Bronco, it is awesome! Drives smooth, excellent power, very comfortable. I planned on keeping the mileage low, but I don't think that is going to happen. It is just too fun to drive. More

Thanks to Syed and the finance guy, don't recall his name, for making the sale happen. These guys worked hard for us and we greatly appreciate all that you did to make it work. Syed sold his first name, for making the sale happen. These guys worked hard for us and we greatly appreciate all that you did to make it work. Syed sold his first KING RANCH and we were both very excited about the deal. More