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AutoNation Ford Katy

Katy, TX

4.5
1,970 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,970 reviews

February 17, 2022

Beau, our salesman did a great job. Overall experience was good. The truck I bought had a chip in the windshield. I was told because of my distance from the dealership that the service More

by crfrieda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles and Dena Frieda
Feb 18, 2022 -

AutoNation Ford Katy responded

Hi. Thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2022

Great service from David and the service department. Text updates were convenient/appreciated. Our Expedition needed tires, brakes, and the cam phaser recall. Tires and brakes were priced competitive More

by bigbodyford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Feb 18, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for leaving us this response!

February 16, 2022

My 2021 Ford Edge was showing restraint fault and blind sport fault, I couldn’t take care of it because ford didn’t have available rental car for me to use. Other than that I love ford Katy More

by myerenge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 19, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (281) 305-8949 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

February 16, 2022

As always Mike has been great and the services have been excellent. Thank you all More

by Tavo Recinos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ouida
Feb 18, 2022 -

AutoNation Ford Katy responded

Hi Tavo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

February 16, 2022

Easy to schedule, was in and out in an hour. Helpful and courteous staff. Third visit to this location. More

by Clare1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot names
Feb 18, 2022 -

AutoNation Ford Katy responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Katy. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 16, 2022

AutoNation Ford Katy is the best dealership to buy a vehicle and the service department is number one in my experience with them. They are courteous and get the job done quickly. More

by Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Feb 18, 2022 -

AutoNation Ford Katy responded

Hi Mimi, thank you so much for your positive comments about AutoNation Ford Katy! If you ever need help, just give us a call. Happy motoring!

February 15, 2022

Great buying experience good service salespeople helpful good location good service deparment will keep buying in this dealership More

by hernandezfran66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman
Feb 17, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 14, 2022

I wasn't sure I was ready to sell and buy another vehicle, but working with all of the people of AutoNation Ford Katy - it was an easy decision. They made it a smooth transaction. I never felt pres More

by dfmcguire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Cooper
Feb 15, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 14, 2022

This is the second vehicle I’ve bought from Auto Nation Katy and I’m very happy with how fair they are with the trade in’s. The salesman, sales manager and the finance guy have been awesome. I highly reco More

by GregC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Aldarwish
Feb 15, 2022 -

AutoNation Ford Katy responded

Hello Gregc, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

February 14, 2022

I love AutoNation Ford in that I never have trouble getting my service done there and always with a smile..!! More

by memaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Feb 15, 2022 -

AutoNation Ford Katy responded

Hi Memaw, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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