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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,970 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,970 reviews

March 01, 2022

My salesman is Cecile Fontenot, and he was fantastic! Had a great experience and definitely recommend! More

by glengary69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecile, Vincent
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Mar 05, 2022 -

AutoNation Ford Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

March 01, 2022

Excellent service, followed up almost immediately after my initial contact and quick turnaround. Good experience More

by Aeramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
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Mar 05, 2022 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2022

Daniel very friendly. Answered all my questions . Very happy with the service.. I recommend it. More

by Colombianfest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Mar 03, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

February 28, 2022

Staff was great and very attentive. I was informed of every step taken to take care of the issues at hand. Great experience! More

by Trevilla1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ouida
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Mar 03, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 28, 2022

Very easy dealer to work, specially in this difficult times to buy a vehicle, where several other dealers trying to abuse of the market with hiddenprices and other charges not fair for the client. More

by oprimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Graeter
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Mar 03, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 28, 2022

Rough rude and the service people complaining that they are overworked! Not impressed! They are doing me a favor taking my car (and money) for service? Service manager was pissed off person too! I stayed More

by Russel_williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom intake guy and service manager
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Mar 30, 2022 -

AutoNation Ford Katy responded

Thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

February 28, 2022

I did not purchase a vehicle here, but I visited the Aftermarket Service group to have a level installed on a 2021 F150. Their pricing was in line with other shops and did not include a ridiculous mark More

by Cody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Drier
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Mar 03, 2022 -

AutoNation Ford Katy responded

Hi Cody, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 28, 2022

Mark was great. He contacted me throughout that morning to keep me updated on my truck. More

by Jiltongoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
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Mar 03, 2022 -

AutoNation Ford Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Thank you for leaving us this response!

February 28, 2022

Auto nation makes getting my car serviced easy. They are friendly and courteous. I recommend them to all my friends. More

by buffaway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and Daniel
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Mar 03, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

February 27, 2022

D slerdhip both Salesperson and credit dept very helpful and responsive to brewuests. All my needs were met promptly. More

by wlindley
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Venise Hunter
Report | Print
Mar 01, 2022 -

AutoNation Ford Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Mar 01, 2022 -

wlindley responded

Thank you

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