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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,973 reviews

April 01, 2022

Booked full service and some aircon work on F150 Raptor, vehicle returned in 2 days and pleased with work. HOWEVER I noticed that 300 MILES WERE ADDED, fuel tank was empty and muddy condition. The Ford inv More

by Philip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Corbin and Eric
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Apr 06, 2022 -

AutoNation Ford Katy responded

Hi Philip, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2022

Amazing work and staff we really like bringing our cars in for service. Can't complain More

by zero2hero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
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Apr 06, 2022 -

AutoNation Ford Katy responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2022

Service was outstanding . Didn’t have no one chasing my truck down in the parking lot for my business. Salesman was 1st class and the Finace Mgr. Made everything go just like More

by Bubba McGee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham
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Apr 04, 2022 -

AutoNation Ford Katy responded

Hello Bubba, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you for the review!

March 31, 2022

Had a great experience. Was able to get a quick appointment and timely resolution of my concern. More

by craig.demello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ouida
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Apr 05, 2022 -

AutoNation Ford Katy responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

March 30, 2022

My salesman was always helpful and very knowledgeable about my new Maverick.He would always take and answer my questions. More

by Joetrombatore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aberham Beltran
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Mar 30, 2022 -

Joetrombatore responded

Great Salesman

March 30, 2022

Salesman was awesome. Financing guy was awesome. I found a Ford Explorer ST in my price range. More

by Cats
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Aldarwish
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Apr 02, 2022 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2022

Job well done. No issues. Timely, easy in and out. Waiting lounge clean and comfortable. More

by Sandstorm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel D'Larenti
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Apr 03, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Apr 03, 2022 -

AutoNation Ford Katy responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

March 30, 2022

Our salesman was super helpful with our purchase! Everyone at the dealership were great, highly recommend! More

by lumd44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Davis
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Apr 03, 2022 -

AutoNation Ford Katy responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

March 30, 2022

Henry Sanchez went above and beyond to help out with a warranty issue on my truck. It took him some time to get Ford to cover it, but I was more than happy with his help and the time it took to get my veh More

by M2_tx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Sanchez, David
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Apr 03, 2022 -

AutoNation Ford Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2022

The experience was seamless and inviting. Would recommend this dealership and Mr. Cooper to anyone looking to purchase a vehicle. More

by Khalil.tarrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Cooper
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Apr 03, 2022 -

AutoNation Ford Katy responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

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