AutoNation Ford Katy

The gentleman that helped me was very professional and helpful. He kept me informed and educated me on engine advancements over the years. helpful. He kept me informed and educated me on engine advancements over the years. More

It’s fins clean nice people. Took a little long for a simple oil change and inspection two hours. But lounge nice Took a little long for a simple oil change and inspection two hours. But lounge nice More

My experience was terrible. And lasted 9 weeks.David Covin wasn't. much help either And lasted 9 weeks.David Covin wasn't. much help either More

Nice clean dealership. No problems with getting help when we arrived at the dealership. Keep up the good work. No problems with getting help when we arrived at the dealership. Keep up the good work. More

My rep was Carl and he was awesome. I will always make my appointments with him. Thank you Carl !!!! I will always make my appointments with him. Thank you Carl !!!! More

Professional and excellent service, thanks James and Daniel! Third vehicle purchased here and will come back for another one at Katy Autonation Ford. Daniel! Third vehicle purchased here and will come back for another one at Katy Autonation Ford. More

Mike in service was great will bring my truck back here next time I need something done next time I need something done More

I purchased a used/new car for me. I love my Jeep Renegade 2017. The process was 1,000 times simplified then when I purchased my Toyota in 2012. I went on line looked at the type and m I love my Jeep Renegade 2017. The process was 1,000 times simplified then when I purchased my Toyota in 2012. I went on line looked at the type and make of the car with the price tag visible. Set up my appointment to come see and test drive. Unfortunately, something came up so I had to reschedule the appointment. Again an easy process. Then I did a pre-app, so far baby steps. Get to the store and what made this even better was the fantastic, professional salesperson. Brayson Longman was so kind and upfront. I know there are many that we don't see or work with, that put the numbers together and so on.......to them "Thank you". I was super impressed with him. We talked, we laughed and we made a deal. What I recommend to you, if you are looking for a new vehicle go see Brayson. He's honest and sincere. Then I had to go to the F&I office, here is the final part of the deal.......Imad Amarir. Sign, sign, sign and I'm out. I knew prior to going into the office what my total was, what my payments where and so on......this man was super nice. What I loved the most was you knew these two honestly cared. I walked away with what I wanted and I am thrilled that I made the best deal with the best people. Thank you Auto Nation Katy for having the best! When you have high standards you get excellence. Thank you Brayson and Imad. With the utmost respect, Always, Sheryl D. More

Great customer service and purchase experience. Sales and Finance staff very professional and customer oriented. I havent felt that good with my truck purchase, as I did with Autonation Ford Ka Sales and Finance staff very professional and customer oriented. I havent felt that good with my truck purchase, as I did with Autonation Ford Katy. More

Took my car in on a Saturday morning (with an appointment) with an expected return date of the following Tuesday. Finally received word it was ready on Monday after 9 days in the shop. My rep was appointment) with an expected return date of the following Tuesday. Finally received word it was ready on Monday after 9 days in the shop. My rep was good and communicated with me regularly, but the content of the updates was disturbing. Apparently, since there were a few things wrong with the truck, it needed to see 3 different techs. And each time it changed tech hands, it was put in the back of the queue for the new tech meaning my truck sat and waited for the tech to finish jobs in front of mine on vehicles that may have been in shop a shorter time period overall. Advisor stated they were just really busy, and it was in line to get looked at soon. More