Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
Contact Dealership

20777 Katy Freeway

Katy, TX

77450

Directions

By Type

Showing 1,973 reviews

April 22, 2022

Mr. Mickel was awesome with the explanation and service. Since i arrived he took his time for a great service and I’m happy with my car being checked there. Super friendly and dedicated to exceed his work. More

by milagrosga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickel Ouida
Report | Print
Apr 22, 2022 -

milagrosga responded

I’m happy to bring my car there, Mr Mickel take good care of the clients and cars that he is in charge.

April 22, 2022

Customer service was awesome. They took the time to explain what was going on with my vehicle. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Apr 24, 2022 -

AutoNation Ford Katy responded

Hi Rich, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 22, 2022

Greeted and taken care of promptly! Great service! Very helpful and courteous team! They take time to answer any of my questions! More

by wendybravo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Apr 24, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 21, 2022

They helped me just not happy after I looked at the tires don’t match More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry 7
Report | Print
Apr 25, 2022 -

AutoNation Ford Katy responded

Hi Tim, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (281) 305-8949 to discuss what we can do to help.

April 20, 2022

Just had the first service on the new truck went great. Everyone was professional and courteous. More

by C. Schmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ouida
Report | Print
Apr 23, 2022 -

AutoNation Ford Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

April 19, 2022

Cecil was prompt in looking into my inventory needs. In today's market, vehicles sell very quickly, and his attentiveness ensured we got the deal done. More

by kphillips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecil
Report | Print
Apr 23, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 19, 2022

Cecil F. Was very efficient and prepared when I arrived making the purchasing process seamless. More

by John.Troeger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecil Fontenot and Dustin in finance
Report | Print
Apr 23, 2022 -

AutoNation Ford Katy responded

Hi, your comments keep us motivated and working hard for all our guests! If you need more help, our team is available to talk -- safe travels!

April 19, 2022

Brandon was very helpful and kept me updated on each step of the repair work, which was very much appreciated. More

by nftrochesset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Diaz
Report | Print
Apr 23, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 19, 2022

Great dealer service department. Got me in efficiently. However they did not provide a rental More

by ledung101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel and Carl
Report | Print
Apr 23, 2022 -

AutoNation Ford Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2022

Great experience! The dealership was nice and clean. When arrived I was greeted by a Service Attendant that escorted me to my Service Advisor. From there my appointmen More

by jc4206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Linney
Report | Print
Apr 21, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

1
...
120
121
122
...
198