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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,996 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,996 reviews

July 17, 2024

Best experience at a dealership. Began with a phone call to just look at a specific F150, look at the trade, they made an offer on a couple of trucks and we made a deal within 4 hou More

by G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bright, Eugene
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Jul 18, 2024 -

AutoNation Ford Katy responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2024

Auto nation in katy texas they were very nice to me, They took me in at last minute and when I walked out, I had keys in hand for a new Vehicle. More

by Howard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny McCormick
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Jul 17, 2024 -

AutoNation Ford Katy responded

Hi Howard, thank you so much for the positive review! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 12, 2024

AutoNation Katy was great to work with. They made sure my needs were met. Nd that I purchased the vehicle I wanted More

by ChrisBrast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Estaban
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Jul 15, 2024 -

AutoNation Ford Katy responded

Hello Chrisbrast, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2024

I have brand new 24 maverick. I wanted to use this dealership for future service as it is closest to my house . My experience with service advisor , Randy will require me to drive More

by Bosco67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy linney
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Jul 12, 2024 -

AutoNation Ford Katy responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to turn your experience around. Please reach out to us at (281) 305-8949 at your earliest convenience to discuss how we can turn this experience into a positive one.

July 11, 2024

Great service. Great price. This is the 3 rd time I bought car from them. More

by Wti150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amadou
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Jul 12, 2024 -

AutoNation Ford Katy responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

July 11, 2024

I experienced poor communication from the service dept. No call to advise when vehicle was ready. Two messages left and no return calls. Did not call to let me know they could not find the wheel locks. More

by higginsjunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
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Jul 12, 2024 -

AutoNation Ford Katy responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8949 to discuss what we can do to help.

July 10, 2024

Clean, convient. Full of vehicles, very well placed. Very busy at times. Oil changes good. More

by kevin20
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar
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Jul 11, 2024 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 08, 2024

Best service I have received from any dealership ever! Definitely recommend working with Sam and Derek, they are truly there to help you in anyway. More

by Mak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Derek
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Jul 09, 2024 -

AutoNation Ford Katy responded

Hello, thanks so much for the warm recommendation of the team here at AutoNation Ford Katy. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 06, 2024

They never call back when they say they will. Been waiting nothing. Very friendly when your buying something but after than nothing again More

by Hurmacureton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike
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Jul 08, 2024 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

July 03, 2024

Recommend for recall and warranty work only. Be sure of the cost of work to be performed prior to authorization. More

by Runramos13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
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Jul 04, 2024 -

AutoNation Ford Katy responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (281) 305-8949 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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