AutoNation Ford Katy

Everyone was kind and courteous. A little frustrating that they do not negotiate, even for 100 dollars, but on the plus side, they did fill the tank and had the car detailed before A little frustrating that they do not negotiate, even for 100 dollars, but on the plus side, they did fill the tank and had the car detailed before we drove it off the lot. Gareth was our salesman and was super! More

The actual process went well, but I have been calling for four days, and cannot get anyone but a salesman to answer the phone and then he is no help at all. Customer service is absolutely terrible. I even as four days, and cannot get anyone but a salesman to answer the phone and then he is no help at all. Customer service is absolutely terrible. I even asked to speak with a manager/supervisor a number of times and still have not gotten anyone to come to the phone. More

Great people great place to purchase your car. specially the sales person Oscar and his team specially the sales person Oscar and his team More

The sales person I worked with was very professional, answered all my questions and help me find the vehicle I wanted. I did have an issue once I got the truck that the condenser went out in it less than answered all my questions and help me find the vehicle I wanted. I did have an issue once I got the truck that the condenser went out in it less than a day after I got my truck. I was not happy that something went wrong within the first 24 hours, I thought that they would do 100 point inspection make sure everything worked before it was delivered. Then when they fixed it and I picked the truck up, it was completely dirty. I took it back the next day after I picked it up and they did a full detail on it so I did appreciate that. But overall I was not happy with how something happened with the vehicle right after I picked it up and then it was not washed after it was serviced and returned to me dirty. More

Everyone at Auto Nation, Katy was so helpful and pleasant to deal with and I love my new car! Thank you! to deal with and I love my new car! Thank you! More

Great price, great truck, even got a good trade in value on my old truck. The sales and finance guys new their stuff Thank you Darrell and Jaime, the trip from Louisiana was worth it! on my old truck. The sales and finance guys new their stuff Thank you Darrell and Jaime, the trip from Louisiana was worth it! More

This was a pleasant experience says no car buyer ever…. Well that wasn’t the case here. It was a very pleasant experience when purchasing my Ford Bronco! Auto Nation Katy took care of me from sales to t Well that wasn’t the case here. It was a very pleasant experience when purchasing my Ford Bronco! Auto Nation Katy took care of me from sales to the financing… Special thanks to our sales guy Daniel for being patient & friendly! Thanks to All 😊 More

The sales team was very helpful in helping get what I wanted in a new f150. Very pleased with my experience. wanted in a new f150. Very pleased with my experience. More

Me and my wife found our car that we both love and our salesman was outstanding and very patient and very helpful in the process. salesman was outstanding and very patient and very helpful in the process. More

Me atendieron muy bien me dieron buen servicio en menos de dos horas ya estaba manejando mi ford raptor gracias a Jame Rojas y a Mike Munevar de dos horas ya estaba manejando mi ford raptor gracias a Jame Rojas y a Mike Munevar More